Retail Store Supervisor

in , California (CA)

As a store Supervisor, you support the store management team to maintain Total Wine & More’s brand by delivering best-in-class service, selection, and value to Total wine & more customers. You will oversee cashiers, stock associates, and sales associates, and act as the Manager-on-duty in the absence of a store manager. The store Supervisor is also directly involved in promoting Total Wine & More products and services to Total wine & more customers and may serve in a team member capacity to support the merchandiser/stock associates and cashiers. You will report to the store management team.

You will

  • Provide customer service by greeting and establishing a relationship with customers while informing them of Total wine & more products and services
  • Create and foster a sales-focused environment through the development of team members
  • Open and close the store
  • Help with training and leadership of team members
  • Oversee cashier, merchandising, and sales floor activities
  • Participate in wine, spirits, and beer training to become familiar with Total Wine & More’s products
  • Maintain store safety and cleanliness standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.

What Total wine & more looking for

  • 21 years of age or older
  • Ability to work a full-time schedule as business requires
  • Experience using technology applicable to the position and access information necessary to complete daily responsibilities
  • 2 years retail sales, customer service or hospitality management experience, to include register transactions, identifying/resolving customer issues, and coaching peers or team
  • Strong interpersonal skills with a positive and engaging attitude
  • Value collaboration and acting as a team player
  • Desire to develop knowledge of product and services
  • High school diploma or equivalent preferred

Physical Requirements (with or without accommodations)

  • Walk, bend down repeatedly, and be on your feet for 8-10 hours a day
  • Climb ladders and lift 50 lbs. overhead and repeatedly

Total wine & more offer

  • Paid Time Off (PTO)
  • Generous store discounts
  • Health care plans (medical, prescription, dental, vision)
  • 401(k), HSA, FSA, Pre-tax commuter benefits
  • Disability and life insurance coverage
  • Paid parental leave
  • Pet insurance
  • Critical illness and accident insurance
  • Discounted home and auto insurance
  • College tuition assistance
  • Career development, industry knowledge, and wine, spirits, and beer education
  • Consumer classes
  • & More!

Other Details

  1. Job Type Full Time
  2. Map Location 19336 Nordhoff St 91324
  3. Category Management
  4. Posted 2 months ago
Interested?