in Birmingham, West Midlands

The secretarial support team has been developed to provide a dedicated secretarial service for WMP Senior Managers.
To provide diary management, and related administrative support to Senior Command members.

The role involves an array of responsibilities;

  • Meeting/diary management, including room bookings, taking minutes or action points. Minutes will only be taken where there is a legal or auditable requirement to do so.
  • Meeting and greeting visitors
  • Management of correspondence.
  • Complaints management/noting taking at discipline hearings as required.
  • Rewards and recognition management.
  • Gifts and Hospitality register.
  • Collection and distribution of internal and external mail.
  • Cover for annual leave of buddy secretary.
  • Ad hoc tasks that may be allocated from the shared service.

Essential Skills Criteria

  • Clear communicator with good communications skills both verbal and written.  Acts in a collaborative way that engages with people at all levels
  • Possess a high degree of accuracy and attention to detail.
  • Highly motivated & resourceful with good time management skills
  • IT literate, including the effective use of Office 365, especially outlook as there is a requirement to manage multiple calendars
  • The ability to take notes/minutes accurately and produce associated documents in a timely manner.
  • Good knowledge of what excellent service delivery looks and feels like.
  • Experience of developing and maintaining, standard operating procedures, processes and audit controls.
  • Experience of developing strong working relationships with a wide range of stakeholders.
  • Experience of managing own workload.

Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.

Interviews for this role will likely to take place week commencing 13th June 2022.
West Midlands Police is a Disability Confident Leader – the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions.  As part of West Midlands Police commitment West Midlands Police operate a ‘Disability Confident Interview Scheme’ – all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

“Diversity and Inclusion Vision:  Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for West Midlands Police communities”

Other Details

  1. Salary £22,599 - £26,016 per annum
  2. Job Type Full Time
  3. Map Location Birmingham
  4. Category Business Operation
  5. Posted 1 month ago