Patrons Manager

in London, Greater London

You will work across the different areas of development to cultivate and expand individual Patrons’ engagement with the RA with the aim of maintaining current numbers while encouraging new individuals to join the scheme.

You will find the work and interaction rewarding, whilst being a member of a friendly and stimulating team responsible for one of the most sought after Patrons programmes in London.

You must have extensive experience of identifying, recruiting and delivering benefits to Patrons (within an arts setting/environment) with excellent knowledge of the London and international contemporary art scene.

You will be able to quickly forge strong relationships with the Academy’s supporters.  Socially confident, articulate and persuasive, you will have excellent presentation and organisational skills with a thorough knowledge of budget management. You will be comfortable working to targets.

Support the work of the RA by contributing to the management and delivery of a successful Patron programme, recruiting new members, stewarding current ones and offering the best Patron scheme in London.

Maintain and develop strong, enduring relationships with current Patrons and newly recruited Patrons while identifying opportunities for further fundraising across the RA.

Working with the relevant colleagues, to create and deliver an exciting and desirable event offer. Attend, assist and occasionally organise these events.

Oversee various elements of Patrons Communications and Marketing, liaising closely with colleagues in those departments. Areas include producing Patron communication materials, monitoring social media and working alongside the Patron Officer & CRM to team organize the Patrons E-News. Also included is organising and editing the Patron Post and access to London Art Fairs (except Frieze Fairs).

Deputize for the Head of Patrons as required.

Work cooperatively within the Philanthropy team and across the Department to ensure the smooth flow of communications and information and appropriate support is given to ensure the achievement of the overall Development Department targets.

MAIN DUTIES

  • Identify new Patron prospects from external and internal sources including RA Friends, existing Patrons and through a targeted programme of events. Follow up-to include coordinating the recruitment and stewardship of these contacts.
  • The main point of contact for agreed Patron Ambassadors and Individual Patrons.
  • Undertake strategic research, planning and delivery of the Patrons’ programme of internal, external, cultivation and international programme of events and provide input and support of all other Patrons events as may be appropriate.
  • Nurture relationships with Patrons to identify individual ability to upgrade current memberships and match their interests to specific projects, in liaison with the wider RA.
  • Be aware of the reporting schedule for Patrons budgetary performance [including new, upgrading lapsed and downgrading Patrons].
  • Ensure all Patrons’ activity remains fully compliant of HMRC Gift Aid legislation, and effectively research and communicate any subsequent changes.
  • Ensure all Patrons’ financial and cash handling processes are consistent with and conform to the overall Patrons standard operating procedures.
  • Effectively and proficiently use the Development Database (Tessitura) to track all approaches, donor agreements, benefit delivery and events management. Work with other members of the team to input relevant information into the system.
  • Ensure own knowledge of the RA and its activities and programmes are comprehensive through attendance at required internal meetings and regular liaison with all RA departments.

GENERAL DUTIES

  • Conform to departmental systems for information, communication and financial management.
  • Take responsibility for own administration, devise and implement appropriate processes and procedures to achieve agreed targets.
  • Promote the profile of the Department by assisting the HoP or other senior officers, at events.
  • To adhere to all H&S policies.
  • Undertake any other duty which may reasonably be allocated by the HoP or other senior member of staff.

PERSON SPECIFICATION

Knowledge

  • Educated to degree level or equivalent.

Essential

  • Demonstrable experience of fundraising and relationship management or sales and marketing.
  • Target-driven with an entrepreneurial approach to work.
  • Excellent interpersonal and communication skills with the ability to communicate effectively and tactfully with people at all levels; handle confidential and sensitive information.
  • Excellent influencing, persuasion and diplomacy skills. Able to build rapport, forge strong links and encourage interest, a relationship builder.
  • Excellent organisational, administrative and time management skills with a keen eye for detail. Able to prioritise effectively and monitor progress while balancing immediate demands with longer-term tasks and projects to ensure plans are fully and successfully implemented.
  • Self-motivated and able to work independently and as part of a team. Must demonstrate flexibility, ability to share ideas and information while remaining courteous and respectful.
  • Ability to use appropriate judgement and make decisions independently and effectively, knowing when to defer to others.
  • Ability to resolve problems independently, confidently and diplomatically.
  • Must have an adaptable approach to work to achieve agreed deadlines within tight schedules and under pressure.
  • Highly computer literate, with specific knowledge of database applications – particularly specialised systems designed to complement patron/membership schemes and income generation.
  • Flexible approach to work, with a willingness to work outside of core hours (i.e. to attend evening events), and availability to travel in the UK and abroad.
  • An interest in the visual arts combined with knowledge of the London and international art scene.

Desirable

  • Experience of budget monitoring and contributing to financial forecasting.
  • Up-to-date knowledge of HMRC Revenue & Customs rules on tax-efficient giving.
  • Experience of working with boards and committees would be advantageous.
  • Experience of dealing with high-net-worth individuals and senior figures.
  • Experience of event organisation and project management.
  • Experience of working in a complex organisation, liaising across a wide range of departments.
  • Comprehensive knowledge of the Royal Academy of Arts and its various activities.

Other Details

  1. Salary £30,000 per annum
  2. Job Type Full Time
  3. Job Location Burlington House, London W1J 0BD
  4. Category Management,Marketing & Sales
  5. Closing Date 15 April, 2021
  6. Posted Posted 6 days ago
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