Anglian Water


Anglian Water is a water company that operates in the East of England. Anglian Water is regulated under the United Kingdom Water Industry Act 1991. It came into existence in 1979 as part of the partial privatization of the water industry. It took on the water supply, sewerage and sewage treatment responsibilities of Anglian Water Authority. The remaining functions of the authority transferred to the newly formed Environment Agency.

Anglian Water supplies drinking water to parts of Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Lincolnshire, North Lincolnshire, North East Lincolnshire, Norfolk, Northamptonshire, Nottinghamshire, and Suffolk.

Anglian Water provides drainage and sewerage to a wider area stretching from the Humber in the north to the River Thames in the south, including the River Great Ouse and a small part of Greater London around Upminster.

Anglian Water Services Ltd is a private limited company that provides the majority of Anglian Water branded services and utilities and is registered in England and Wales with company number 2366656. A sister group exists including Anglian Water Property Holdings (UK) Ltd and Osprey Water Services Ltd.

Anglian Water came joint first in the qualitative ‘Satisfaction by company’ league table for water and sewerage companies in Ofwat’s Service Incentive Mechanism Annual Report 2012/13, having ranked 4th in the same survey in 2011/12 and 15th in 2010/11

The Anglian Water “Keep It Clear” campaign aimed to reduce sewer blockages in the region caused by fats, oils, grease and unflushable items like baby wipes. The campaign also worked with community leaders to spread the word, and free sink strainers to stop food waste going the drain were also handed out. Following a seven-week trial in Peterborough, blockages fell by more than 80%. The model is now being rolled out to other “hotspot” towns and cities in the region.

The campaign Drop 20 was a challenge for customers to reduce their daily consumption of water by 20 liters in order to reduce the energy required to heat and deliver the water and upkeep the infrastructure. It was especially important for Anglian because of the environmental reasons but also because the region is quite dry in comparison to other areas of the country. The company commented:

“Where there’s water, there’s carbon – and quite a bit of it. Every bath, flush or glug has CO2 built into it, thanks to all the processes it takes to get it to the tap. So using less water is good news for the planet. It’s good news for us too because it’s our job to keep supplies flowing to over 6 million customers in this dry region.”

It currently provides water for 2.6 million properties and covers an area of 27,500 square kilometers. In 1997 Anglian took over Hartlepool Water.



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