Waterfront Ambassador

York County
$13 - $15 Per hour VA 121 Alexander Hamilton Blvd, Yorktown, VA 23690, United States
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Overview

Provides consistent oversight of the Yorktown Waterfront area in addition to providing quality customer service to visitors and residents.  Assists visitors and residents with questions and/or concerns; provides marketing materials, brochures, maps, directions, and information on the free trolley service. Anticipates the needs of the waterfront guests; responds quickly and professionally to all requests or inquiries.  Conducts routine inspections to ensure the cleanliness and maintenance needs of the public spaces and facilities are being met; reports custodial and maintenance issues to appropriate staff members.  Interacts with Historic Yorktown businesses to gather feedback on any pertinent issues, and communicates those needs to the appropriate staff members. May assist with the set-up and takedown of various events as needed. Must be able to work a flexible schedule to include weekdays, evenings, weekends, and holidays to support year-round events in Yorktown.

Minimum Qualifications

High school diploma or equivalent with some experience assisting the public; or any equivalent combination of training and experience.  General knowledge of colonial history and events desired.
 
Must have the ability to provide quality customer service and exercise considerable tact and courtesy when interacting with local businesses, vendors, contractors, and the general public.
 
General knowledge of the historic Yorktown area streets and building locations, and the ability to provide directions to major points of interest desired.
 
Possession of a valid driver’s license issued by the Commonwealth of Virginia with a satisfactory driving record.
 
Requires an acceptable criminal background check.  

Supplemental Information

Work is performed mostly outdoors and under varying weather conditions.

Physical Demands

Must be able to operate a utility vehicle, be able to stand for long periods of time, and walk from one work area to another.  May require lifting up to 50 lbs. and carrying of equipment from a variety of work areas to another.  

For a more detailed description:

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