Social Work Supervisor

County of Santa Clara
Full Time $112,089 - $135,736 Per year CA Senter &, Needles Dr, San Jose, CA 95112, United States Apply before 7/5/2024 11:59


Under general direction, to supervise assign, review and participate in the work of subordinate case-carrying social services staff; to review staff recommendations for social work services; to consult on difficult case problems and administrative processes.

The current vacancy is within the Department of Employment and Benefit Services, however, this list will be used to fill other department vacancies as they occur. 

Typical Tasks

  • Supervises, trains, coaches, mentors, evaluates and disciplinessubordinate staff;
  • Trains, guides and assists subordinate staff to develop and improve casework skills;
  • Selects and assigns cases on the basis of socio-economic, mental, emotional and/or environmental problems involved as required;
  • Gives case consultation to staff;
  • Analyzes methods and techniques used and recommends course of action;
  • Follows up on diagnosis and treatment plans;
  • Reviews determinations of eligibility for services for conformance with applicable rules and caseload information;
  • Interviews complainants and makes the recommended adjustments;
  • Assists in the development of community resources and services for all programs;
  • Addresses groups interested in public welfare and related services;
  • Participates in the operation of an in-service training program for employees;
  • Evaluates performance of personnel and takes or recommends appropriate actions;
  • Conducts staff meetings and individual conferences;
  • Conducts or prepares research studies;
  • Prepares correspondence and reports;
  • May be assigned as a Disaster Service Worker, as required;
  • Performs related duties as required.

Employment Standards

Possession of a Master's Degree in Social Work or possession of a Master's Degree in Behavioral Science, Counseling, Education Counseling, Gerontology, Marriage and Family Therapy, Nursing, Psychology, Social Psychology, Vocational Rehabilitation or equivalent titles to the above degree from an accredited college.


Three (3) years of social work experience equivalent to a Social Worker III in Santa Clara County.
Possession of a Master's Degree in Social Work or Social Welfare is preferred in all positions and is mandatory for specific programs.
Possession of a valid California Driver's license prior to appointment and the ability to qualify for and maintain a County Driver's permit.
Knowledge of:
  • Principles, objectives, methods and techniques of social work;
  • Principles, of supervision;
  • Individual and group behavior, human growth, development and family relationships;
  • Bio-psycho-socioeconomic factors affecting individuals and families;
  • Community organizations and resources;
  • Principles and techniques of interviewing and recording in social casework;
  • Rules and regulations relating to public social services agencies and protective services for adults and children;
  • Computer Applications such as word processing, spreadsheet and/or database; and,
  • Functions of public assistance agencies. 
Ability to:
  • Plan, assign, evaluate, supervise and monitor the work of others;
  • Coach and mentor staff;
  • Interpret laws and regulations of the California Welfare & Institutions Code and other applicable codes to clients and the public;
  • Provide consultation to others;
  • Present oral and written reports concisely and clearly;
  • Communicate effectively, respectfully and sensitively with individuals representing diverse cultures and backgrounds; and,
  • Work cooperatively with staff and members of the community.