Social Services Supervisor

Dakota County
Full Time MN 1 Mendota Rd #300, West St Paul, MN 55118, United States


General Description

POSTING TYPE: Open Competitive
DEPARTMENT: Social Services
HOURS: Full Time
PREFERRED HIRING RANGE: $84,851 - $95,458/year (Salary Grade 110)
FULL SALARY RANGE: $84,851 - $132,580/year
LOCATION: Hybrid; telework, in-person at the Western Service Center in Apple Valley and in the community
CLOSE DATE: Continuous with first review of applications 5/29/2024

Come join us at Dakota County and "Be more"! The work County government does is unique. You will not be just another employee; you'll be a valued employee making a difference in the lives of Dakota County residents every single day. We employ over 2,000 skilled individuals whose talents and contributions makes Dakota County a premier place to live and work. Will you be the next person to join us at Dakota County?

The Social Services Supervisor is responsible for coordinating and monitoring the delivery, operations, and personnel in designated social services programs. This position assists in the assessment, modification, development, and coordination of relation programs to ensure proper delivery and service levels. 

This particular vacancy will supervise the Child Protection Investigation unit.

Minimum Qualifications


• Bachelor's degree in Social Work, Social Services/Human Services, Psychology, Sociology, Corrections/Criminal Justice, Criminology, Behavioral Science, or related field
Four years professional work in a Social Services agency which must include at least one year working with Minnesota's child protection system
• Valid driver's license
• Licensed Social Worker (LICSW)
• Master's degree in Social Work, Social Services/Human Services, Psychology, Sociology Corrections/Criminal Justice, Criminology, Behavioral Science, or related field.
• Experience supervising professional staff
• Experience supervising county child services employees

Duties & Responsibilities

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

1. Hire and supervise the activities of professional and para-professional staff in assigned program areas. Provide backup supervision coverage to staff in absence of other supervisors.
2. Consult, coach, and mentor staff in the performance of assigned duties.
3. Provide supervision and ensure cases are complying with best practice and legal mandates.
4. Develop, revise, implement, and provide oversight to policies and procedures, laws, rules and regulations and ensure cases are complying with best practice and legal mandates.
5. Develop, implement, and supervise innovative and effective programs and maintain excellence in service.
6. Evaluate and assess program budget needs, determine and collect data needed, and prioritize requests. Generate program and activity reports, statistics, and program evaluations as needed.
7. Monitor and negotiate contracted services.
8. Inform, present, and promote agency programs and services with various community groups, agencies, or community organizations. Attend, conduct, and participate in unit, department, management, and team meetings.
9. Address problems and complaints and take action to resolve.
10. With the Deputy Director, establish and actuate program philosophy, goals, and objectives.
11. Demonstrate a commitment to support cultural diversity County wide, actively supports the County's inclusion, diversity, equity, and access initiatives, and works to address the needs of diverse and underserved communities. 


Knowledge, Skills & Abilities and Work Environment

·  Knowledge of the principles, practices, and methods of social service case work and family dynamics.
· Knowledge of laws, rules, regulations, and guidelines pertaining to social service programs.
· Knowledge of social services organization, functions, policies, and procedures.
· Knowledge of indicators of mental health, chemical health, abuse, and child development.
· Knowledge of computer software and information systems.
· Ability to hire, supervise, train, and evaluate staff.
· Ability to communicate effectively both orally and in writing.
· Ability to problem solve and respond to crisis situations.
· Ability to promote and support agency staff in the performance of their job functions 
·  Ability to promote, support and maintain an inclusive, equitable, diverse, and accessible workplace.

WORK ENVIRONMENT: Work is performed both virtually and in a county office building. Some travel is required. Lifting requirement of up to 20 pounds on an occasional basis. Some positions may be exposed to atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation. Equipment used may include, but is not limited to, computer, printer, telephone, cell phone, calculator, audio/visual equipment, and copy and fax machines.

SELECTION PROCESS: The examination/selection process for this classification will consist of a rating of your training and experience from the application materials submitted. The top scoring candidates will be forwarded to the hiring department for further consideration.

Dakota County welcomes and is inclusive of diverse people, backgrounds, and perspectives. The County aims to reflect the community and clients it serves and fosters an equitable and respectful working environment where everyone is empowered to be their authentic selves.

Dakota County Employee Relations
Main Number 651.438.4435 (contact 8 a.m. - 4:30 p.m. Monday - Friday)
Fax 651.438.8178