Sheriff's Community Services Officer

County of Orange
Full Time $46,800 - $62,836 Per year CA Orange County Sheriff's Department - Headquarters, 550 N Flower St, Santa Ana, CA 92703, United States



In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:

Effective June 28, 2024 – 4.25% increase

Effective June 27, 2025 – 4.00% increase

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

This recruitment is open to the public and will remain open on a continuous basis until the needs of the Department are met. Qualified applicants are encouraged to apply immediately.

This recruitment is being conducted to establish an Open Eligible List to fill a vacancy in this class until the next recruitment.
The Orange County Sheriff-Coroner Department is a large, multi-faceted law enforcement agency served by approximately 3,800 sworn and professional staff members and over 800 reserve personnel. The department consists of five organizational Commands comprised of 21 separate Divisions.
Collectively, these Commands and Divisions provide services including land and sea based patrol and investigative services to unincorporated county areas and to contract and task force partners at the city and county level. Additional services and responsibilities include but are not limited to: state and federal task force participation, operation and management of the Orange County jail system, emergency communications, forensic and coroner services, HR and personnel services, risk management, and financial management.
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Sheriff's Community Services Officers (CSO) are uniformed personnel that perform various routine law enforcement-related tasks that do not require the authority of a peace officer. A CSO may be required to work either inside a substation or outside in the field. Front desk duties include providing members of the public with information, assisting department personnel with information and equipment requests, registration of sex and arson offenders, and other duties as required.   Equipment Room duties include checking in and checking out equipment; generating past due reports; making sure shotguns are in working order; downloading tasers and generating taser download reports; assigning USB PVS keys; researching and making copies of PVS requests for DA’s, sergeants, deputies and Internal Affairs; research and copy PAS log requests; changing out media cards; calling in trouble tickets for MDC repairs; replacing key tags; making new barcodes; replenishing mouth pieces for our PAS devices and assigning lockers among other duties.  Through the Community Work Program, the CSO duties include supervising a work crew who does the cleaning and manual labor projects for the substation.  Outside field duties include taking reports at traffic accident scenes, coordinating the disposal of abandoned vehicles, issuing citations for parking violations and other infractions, and other duties as assigned. Incumbents will be required to work a variety of rotating shifts, including nights, weekends, and holidays.  
The ideal candidate will have experience working in a law enforcement agency, the ability to remain calm and work effectively in stressful and emotional or emergency situations, the ability to deal with emotional and/or hostile members of the public, the ability to multitask, and possess a bachelor's degree in criminal justice.
General knowledge of:
  • Law enforcement functions and responsibilities in an urban community.
 Ability to:
  • Develop rapport and obtain cooperation from crime victims, witnesses and informants
  • Obtain complete and relevant information from interviewees to complete incident and crime reports
  • Prepare clear and accurate reports
  • Speak and write clearly and concisely
  • Read, understand and interpret moderately complex laws, rules, directives and other written material
  • Safely operate a marked police vehicle in all weather and traffic conditions
  • Find obscure addresses and locations
One year of experience which demonstrates possession of the required knowledges and abilities.
Education or training which is directly related to these knowledges and abilities may be substituted for up to six months of the required experience, on the basis of two semester units for one month of experience or one hour of training for one hour of experience.
License Required
Possession of a valid California Driver License, Class C or higher, is required by date of appointment.
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To be selected for a position with the Orange County Sheriff's Department applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner.
Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.).
The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the selection process.
Environmental/Mental Conditions:
Incumbents will be obtaining reports from traffic accident victims and witnesses that may become emotional and/or hostile; required to drive in inclement weather conditions; and work a rotational schedule and shiftwork.
Physical Requirements: 
Incumbents must have independent body mobility to stand, walk, run, stoop, bend, push and pull; ability to work with arms above shoulder level; lift or carry objects weighing up to 25 pounds; vision sufficient to read fine print, computer screen, and also to drive; manual dexterity to perform repetitive motion for duties such as writing and keyboarding; the ability to speak and hear well enough to converse in person and over the telephone; communicate clearly and understandably over a PAC-Set (Communications Radio).
Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.
Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position.

Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list.
Based on the Department's needs, the selection procedures above may be modified.   Candidates will be notified of any changes in the selection procedures.
Eligible List:  After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates.
Veterans Employment Preference Policy (VEPP): The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click to review the policy.
Only on-line applications will be accepted. Resumes will not be accepted in lieu of on line applications. Application information must be current, succinct and related to the requirements in this job announcement. Please note that email is the primary form of notification during the recruitment process. Please ensure your correct email address is on your application and only use one email account.
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For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at