Social Services Assistant

County of Napa
Full Time 95695. Office per week $37,960 - $46,113 Per year CA 1127 1st St suite c, Napa, CA 94559, United States



The County of Yolo is recruiting for one regular, full-time position in the class of Social Services Assistant at the Yolo County District Attorney's Office.  

Note: This recruitment will be open on a continuous basis until the position is filled.   

This position will be assigned to the Restorative Justice and Diversion Program.  The work schedule for this position is Monday through Friday from 8-5pm, and there may be occasional overtime/flex schedule permitted with prior permission.  A remote work schedule is a possibility for this position but would need to be in compliance with District Attorney's office policy on remote work.   

To view the full job description, click.

The ideal candidate will demonstrate proficiency with Zoom and Microsoft Office software. Proficiency in LawSuite or other digital case management software is also desired. Candidates with experience in and/or a strong understanding of traditional court, diversion, and restorative justice processes are preferred.  Key personal characteristics of the successful candidate will include good interpersonal, conflict mediation, and problem-solving skills; organizational skills and attention to detail; self-motivation, reliability, and a strong work ethic; and the ability to work effectively in groups and/or independently.

The following is an example of the types of duties that will be performed in this position:

•  Initiate client contact, answers and directs program phone calls;
•  Perform client intake interviews to obtain relevant economic, medical and social information;
•  Assist clients in gathering information relating to application, continuation or termination of social service programs and in completing related documents;
•   Receive and process documents;
•   Prepare a variety of simple forms, documents, applications, letters, and email communications related to program processes;
•   Assist clients in tasks related to self-sufficiency.
•   Interact with governmental, community and social service agencies on behalf of the client and/or agency;
•   Support connection of clients to appropriate treatment providers and/or community resources;
•   Confer with supervisor and/or professional staff on client functioning and service plan
•   Set up and maintain spreadsheets, case files and records;
•   Perform program-related clerical duties and data entry;
•   Schedule and coordinate client appointments/conferences, as needed;
•   Support client engagement in conference and completion of treatment and/or other diversion programming;
•   Perform client follow-up and check-ins;
•   Participate in training programs; and
•   other duties as needed.

How to Apply

Interested applicants should submit an online County of Yolo Employment Application and responses to the supplemental questions at the time of filing. For important and detailed information regarding the application and selection process for this recruitment, please see the APPLICATION AND SELECTION PROCESS section of this job announcement.

Essential Functions

Please click to view the complete Social Services Assistant job description.

Employment Standards

Experience:   Six months paid or unpaid experience working with children, the elderly, disabled, ill, or convalescent persons.

Knowledge of: needs, problems, attitudes and behavior of children, adults and the aged; basic community resources and related social services agencies; basic procedures, services and goals of social service agencies; basic record keeping techniques; basic principles in dealing with the public; acceptable household management and personal care standards such as methods of home laundering, basic nutrition, household money management and budgeting, personal health and hygiene methods and standards; basic arithmetic.
Ability to: establish and maintain effective working relationships with those contacted in work; understand and accept differences in human behavior; recognize need for service and secure appropriate assistance of resource; follow written and oral instructions; keep routine records and write routine reports; drive an automobile; motivate and train clients to improve standards of home and family management; analyze situations and take effective action; make basic arithmetical computations; learn and understand agency programs, policies and procedures and interpret them to clients and the public; relate to people in emotionally stressful situations and persons of varying cultural and economic backgrounds; read and write at the high school level; learn interviewing and problem solving techniques; be flexible in daily tasks; read a road map. 

Positions in this classification require incumbents to possess and maintain a valid California driver’s license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation.

Application & Selection Process

Application Process
It is highly recommended that you print this job bulletin for future reference.

Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the final filing date.  Application information must be current, concise, and related to the requirements in this job announcement.  A resume may be included with your application; however, it will not substitute for the information requested on the application.  In addition to a completed application, applicants are required to submit a completed Supplemental Questionnaire, Incomplete applications will be disqualified.  

Additional documents may be submitted to the Yolo County Human Resources Department in any one or more of the following ways:
* As an attachment to the online application  
* By e-mail to  
* By fax to (530) 666-8049  
* By hand-delivery to 625 Court Street, Room 101, Woodland, CA 95695. Office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Postmarks will not be accepted.  Human Resources is not responsible for the untimely delivery of materials sent via U.S./specialized mail, or County interoffice mail.

Selection Procedure
The following is a tentative schedule of events that will occur as part of the selection process.  The selection process steps may change with or without notice.
* Screen for Minimum Qualifications
* Screen for Best Qualified
* Department Selection Interviews
* DOJ Livescan and Background Investigation
• Conditional Job Offer, pending:
     * Medical Examination (Drug & Alcohol screening)

Screening for Best Qualified
The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification.  If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely.  Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question.  If you have no experience, write "no experience" for the appropriate question.  Based upon responses to the supplemental questionnaire, the applicant's education, training, and experience will be evaluated to determine those applicants that are best qualified.  

Contact Information
For questions about the position or about employment with the County, please contact Human Resources by e-mail at or by phone at (530) 666-8055.
Equal Employment Opportunity
It is the policy of the County of Yolo to provide equal employment opportunity for all qualified persons, regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance.  The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants.  Reasonable testing arrangements may be made to accommodate applicants with disabilities or who are unable to attend a scheduled test due to religious reasons in accordance with the Fair Employment and Housing Act and the Americans with Disabilities Act. Please call the County of Yolo Human Resources Office at (530) 666-8055 at least five (5) business days prior to the scheduled test date to request accommodation. Documentation from a medical doctor, rehabilitation counselor, or other qualified professional will be required.

Yolo County, a place where YOU belong!The average person spends one third of their life at work. Why not spend that time in an environment where you are seen for who you are, celebrated for the diversity you bring, and valued for your potential to contribute to an innovative and dynamic workforce? Yolo County is committed to creating and sustaining an inclusive and equitable workplace which supports and values our diverse community.Come join us! This is where YOU belong.