Senior Program Associate- Community Corrections Jsc

Dakota County
Full Time $48,147 - $75,230 Per year MN Hennepin County Human Services, 525 Portland Ave S, Minneapolis, MN 55415, United States Apply before 5/14/2024 4:30


General Description

POSTING TYPE: Open Competitive
DEPARTMENT: Community Corrections
HOURS: Full-time
HIRING RANGE: $48,147- $54,166 annually
FULL SALARY RANGE: $48,147 - $75,230 annually (Grade Level 105)
LOCATION: Juvenile Service Center, Hastings
CLOSE DATE: 4:30pm on 5/14/2024

Community Corrections’ Mission Statement: To transform lives, promote equity and increase community safety.
Community Corrections’ Diversity and Inclusion Mission Statement: As a system we are committed to dismantling institutional racism and healing historical trauma. We are moving forward as a place where inclusion, respect, acceptance, growth, and teaching are expected. We will recognize our individualities. We will listen to every voice, recognize our biases, and grow towards a more equitable and inclusive culture. We will help each other learn by modeling, teaching, and listening.
There is currently one vacancy at the Juvenile Service Center in Hastings. This position works traditional hours and will be onsite daily until the selected applicant is fully trained. After training the position will be hybrid, allowing some telework at the discretion of the supervisor. The tasks of a Community Corrections Senior Program Associate located at the Juvenile Services Center (JSC) include providing administrative support to JSC staff, supervisors, and programs. This position will assist with general office support such as purchasing, accounts payable processing, maintaining office supply inventories, technical support, answering incoming phone calls, and assisting staff, clients, and customers in person. Other duties include email correspondence, completing data entry from scanned documents, supporting general program functions, organizing a variety of electronic documents, assisting with scheduling, and completing routine and ad-hoc data entry clean-up projects and audit reports. Senior Program Associates use Microsoft Office, MNCIS, CSTS, OnBase, OneSolution, CJIIN, and BCA regularly to complete their work.

Minimum Qualifications

• Associates Degree in business administration, criminal justice, human services or related field
 • Two (2) years of progressively responsible administrative experience in an office environment.
 • High School Diploma AND
 • Four (4) years of administrative experience in an office environment.
 • Valid Driver's License for some positions
 • Experience in working with diverse populations and clients with limited English proficiency
 • Bilingual skills are desirable
 • High level of skill with Microsoft Office applications
 • Experience in electronic databases and records management systems
 To be eligible for hire, an applicant must successfully complete a background check and meet the criminal history background criteria required to access certain networks/systems necessary to perform the essential functions of this position. The law and/or County policy will disqualify applicants with a particular criminal history background from employment in this position. 

Duties & Responsibilities

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

  1. Serve as a resource regarding information maintained in state and county databases, as well as tracking or updating information in state and county databases.
  2. Processes program information, verifies and enters information into appropriate data systems specific to program, assuring data integrity.
  3. Provides administrative support for multiple program areas, which may include accounting and purchasing functions.
  4. Recommends and develops internal work methods and assists with establishing new procedures and processes to accommodate administrative and program activities. 
  5. Coordinates administrative processes based on service needs.
  6. Supports campus operations by assisting with maintenance and remodel processes and projects.
  7. Provides administrative support for multiple program areas, including but not limited to: organize, prepare, maintain forms, documents, and other program materials; maintain office equipment; call for maintenance; process incoming and outgoing mail and faxes; photocopies documents and distributes to appropriate parties.

JSC Sr. Program Associate Essential Functions:
The person selected will aide in further development of the position to best support the team.
  • Coordinates and conducts administrative tasks and special projects to support juvenile section staff and programming.
  • Coordinates unit purchasing, verifying purchases and invoices, tracking expenses.
  • Develops computerized tracking systems and databases to manage information and track progress of programs/projects, update and compile reports.
  • Perform data entry functions as required by juvenile programming.
  • Provides coverage for Judicial Center administrative staff and JSC front desk as needed.
  • Monitors workload, complies with deadlines, and works collaboratively with peers.
  • Prepares and assists in preparation of required reports from information systems.
  • Complies with confidentiality and data privacy regulations. 

Knowledge, Skills & Abilities and Work Environment

Upon Hire:

  • Comprehensive knowledge of general office procedures, practices, and equipment.
  • Comprehensive knowledge of computer software and information systems such as Microsoft Office.
  • Ability to work effectively with clients and staff from diverse cultural and ethnic backgrounds.
  • Ability to organize work efficiently and effectively and to handle multiple tasks at one time and adapt to frequently changing work demands.
  • Ability to communicate effectively both orally and in writing.
  • Considerable ability to work effectively with the public, department, and County associates in a professional manner.
  • Ability to interpret and comprehend complex written and verbal instructions.
Within One Year:
  • Comprehensive knowledge of departmental programs, policies and procedures and state and federal guidelines Knowledge of State, Federal and County guidelines for appropriate programs.
 The work is performed in a County office building. Some of the work is sedentary and may have extensive use of computer. Incumbents may need to lift up to twenty pounds on an occasional basis. Travel may be required for some departments.
 The examination/selection process for this classification will consist of a rating of your training and experience from the application materials submitted. The top scoring candidates will be forwarded to the hiring department for further consideration.