Senior Director, Global Business Services Integration

McDonalds
Full Time IL McDonald's, 600 N Clark St, Chicago, IL 60610, United States
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Overview

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description:

McDonald’s is seeking a GBS Cross-Functional Integration Lead to be responsible for integration of transformation strategy, planning and execution across functional transformation teams. The leader will lead all aspects and drive seamless integration between transformations as they progress through various stages - Global Design and Localization & Deployment - as GBS operationalize and scales. This role will directly support the SVP of Global Transformation to adopt and deploy transformation best practices and ensure consistent methodology for all GBS initiatives. This person will closely partner with GBS, global, functional, segment and market leadership.

Role responsibilities:

Primary Responsibilities

  • Drive Transformation Integration: Lead transformation integration efforts for new GBS operating model, connecting various functions at different stages of transformation; enable activation and growth of GBS as work transitions over time.
  • Transformation Alignment: Ensure transformation initiatives and integration plans align with GBS goals, vision and commitments to the enterprise.
  • Cross-Functional Alignment: Identify integration needs, gaps and opportunities across GBS initiatives; drive end-to-end process design and management (e.g., PTP) to ensure people, process and solution decisions are fully aligned; coordinate and influence to bring together the appropriate parties and decision makers to uphold design and deployment schedules.
  • Risk Management: Proactively identify and address potential integration risks to minimize business disruption or re-work throughout the transformation.
  • Standardize Approach: Ensure a standardized transformation approach across initiatives and functions as the scope of GBS evolves; deploy best practices, common templates and methods to drive consistent outputs.

Qualifications:

  • Bachelor’s degree required; Master’s preferred
  • 12+ years in management role with relevant experience in driving successful transformations across multiple functions
  • Demonstrated expertise in leading and handling complex, cross-functional projects from conception to completion
  • Consistent track record to influence complex organizations and navigate ambiguity with a clear vision
  • Experience working in a global shared services environment
  • Possesses excellent critical thinking
  • Excellent communication and interpersonal skills to liaise with senior management, team members, and partners
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