Parent Partner Iii

County of Humboldt
Full Time $17 - $23 Per hour CA Humboldt County Department of Human & Health Services, 507 F St, Eureka, CA 95501, United States Apply before 5/22/2024 11:59


Department of Health & Human ServicesAre you interested in making a difference? If so, please consider joining our dedicated team at the Department of Health & Human Services!
What You'll Do:
This position is responsible for a variety of duties, including;
  • Leading, planning and reviewing the work of staff responsible for providing support and assistance to clients who are receiving social or health and human services.
  • Performing outreach, engagement and development of rapport with parents/caregivers/ families.
  • Communicating, representing, and promoting parents/caregivers perspective within the social service and related systems. 
Where You'll Do It: 
This position is located in Eureka, CA. 

A typical schedule for this position is Monday - Friday, 8am - 5pm.

Under limited supervision; performs the most complex parent partner activities which include working with parents that are more at risk for repeating or engaging in high risk activities; provides lead direction, and/or training to a group of parent partners supporting and assisting clients who are receiving social or health and human services; and performs related work as assigned.


Parent Partner III is the advanced journey level in the Parent Partner series. Incumbents are expected to have advanced technical knowledge of social and health and human services programs and services, oversee a complex caseload, and provide lead direction and training to assigned staff.


  • May lead, plan and review the work of staff responsible for providing support and assistance to clients who are receiving social or health and human services.
  • Prioritizes and manages workload distribution.
  • Identifies and provides individual instruction to coworkers for work deficiencies.
  • Provides feedback to supervisor as requested.
  • Performs outreach, engagement and development of rapport with parents/caregivers/ families.
  • As part of a social or health and human services team, provides assistance and support to parents/caregivers, including peer counseling/mentoring.
  • Accompanies parents/caregivers to meetings and activities that support their goals for wellness.
  • Orients parents/caregivers and the family of a child entering the social service system.
  • On behalf of parents/caregivers, communicates, represents and promotes their perspective within the social service and related systems.
  • Participates in service planning and care conferences as part of the provider team, including the sharing of education for colleagues on parent / caregiver experience.
  • Identifies and shares with colleagues and parents/caregivers information and resources in local communities, which are useful to parents/caregivers and the child.
  • Assists and promotes active involvement of families in support group activities which support the families' goals for wellness and support.
  • Plans and provides feedback to workshops, conferences and other coordinated efforts to improve family services.
  • Reviews existing and proposed programs for implementation of partners'/caregivers' philosophies and participates in the development of new programs and resources.
  • Represents the Department in local and statewide meetings for networking and information sharing and provides training about effective parent/professional partnerships.
  • Provides written documentation of services provided.
  • Performs related duties as assigned.


Knowledge of:

  • Cultural awareness of the communities served.
  • The basic needs, problems, attitudes, and behaviors of families with children in the Health and Human Services system.
  • General types, of goals and purposes of public and/or private Health and Human Services programs and resources available for children with Health and Human Services needs and their families/caregivers.
  • How to inspire hope with parents/caregiver.
Skill in:
  • Demonstrating basic workplace skills including: Effective  time management, use of phone, computer skills (i.e. Microsoft Office programs), productive development of partnerships with colleagues, ability to be a team player.
  • The principles of resiliency and recovery and peer support as parent/caregiver philosophy.
  • The basic principles and practices of Health and Human Services programs
  • The basic principles and practices of related system providers (education, juvenile justice, Women Infants and Children, Child Protective Services, domestic violence services).
  • Understanding the cultural and social factors of those parents/caregivers/families being served.
  • Effectively communicating social, cultural and behavioral facts to other parents, professional staff, and community members.
  • Exercising sound judgment when evaluating situations, initiating action, and developing alternatives within established procedures and regulations
  • Following written and oral instructions.
  • Maintaining confidentiality of case files according to HIPAA guidelines.
  • Maintaining accurate and systematic records, including documentation of services provided according to Medi-Cal regulations.
  • Effectively establishing and maintaining good rapport and relations with a range of social and ethnic groups.
  • Communicating effectively and respectfully with individuals from diverse socio-economic and cultural backgrounds, supporting a mutual and reciprocal relationship that values the knowledge and expertise of the parent/caregiver/family.
  • Coordinating and co-facilitating support groups for parents/caregivers based on a shared authority model with other parents/caregivers
Other Requirements:
Some positions in this classification may require possession of a valid California driver's license.

Desirable Education and Experience:
A typical way to obtain the knowledge and skills outlined above is:

One (1) year of full-time experience performing duties comparable to the County’s classification of Parent Partner II.