Neighborhood Preservation Manager

City of Sunnyvale
Full Time $137,517 - $171,896 Per year CA Sunnyvale Public Safety Services, 700 All America Way, Sunnyvale, CA 94086, United States


Regular, Full-Time Employment Opportunity

Under general direction of an assigned Public Safety Captain, plans, organizes and directs the activities of the Neighborhood Preservation Unit within the Division of Investigations & Community Services of the Public Safety Department; coordinates unit activities with other divisions or departments; provides highly responsible technical support to the Public Safety Captain; and performs related work as required.

The Department of Public Safety provides fully integrated public safety services to the community. We uphold our commitment and responsibility to the public and each other by adhering to the shared values of Excellence, Professionalism, Accountability, and Community Engagement. This position in the Community Safety Services division offers an opportunity to better the community by coordinating with citizens, neighborhood groups, City Council staff, City Departments and outside agencies to develop equitable solutions to difficult problems. Distinguishing characteristics of this position include, but are not limited to:
  • Recommending and implementing unit goals and objectives; establishing performance standards and methods for the enforcement of municipal, State and Federal codes.

  • Developing and implementing policies and procedures in accordance with current code enforcement trends, legislation, regulations and internal direction.

  • Planning, developing and overseeing the work of staff involved in the investigation of code enforcement issues and interpretation and enforcement of ordinances and codes.

For the Neighborhood Preservation Manager the City of Sunnyvale:
  • contributes 4% of the 7% employee contribution to CalPERS for classic members;
  • contributes 2% of an employee's gross pay to a deferred compensation plan, and
  • provides fully employer paid medical, dental, and vision benefits.

This classification is distinguished from the lower-level Senior Neighborhood Preservation Specialist in that the Neighborhood Preservation Manager is responsible for the overall administration of the unit. This classification is further distinguished from the higher-level classification of Public Safety Captain in that the Public Safety Captain is a sworn position with responsibility for administration of the Community Safety Services Division.

Essential Job Functions

(May include, but are not limited to, the following): 

  • Recommends and implements unit goals and objectives; establishes performance standards and methods for the enforcement of municipal, State and Federal codes; develops and implements policies and procedures in accordance with current code enforcement trends, legislation, regulations and internal direction.
  • Plans, develops and oversees the work of staff involved in the investigation of code enforcement issues and interpretation and enforcement of ordinances and codes.
  • Evaluates operations and activities of the unit; implements improvements and modifications; prepares various reports on operations and activities.
  • Participates in budget preparation and administration; prepares cost estimates for budget recommendations; monitors and controls expenditures.
  • Participates in the selection of staff; coordinates staff training; conducts performance evaluations; recommends discipline; implements discipline procedures.
  • Receives and responds to inquiries and complaints received by City Council, the City Manager, other departments, residents, property owners, businesses, and outside agencies; investigates and researches issues and develops a correct course of action.
  • Assists staff with the more complex cases; assists with the interpretation of codes and develops strategies to obtain compliance; works with other City departments as necessary.
  • Reviews administrative citation appeal hearing staff reports and abatement hearing staff reports.
  • Prepares a variety of technical and administrative reports, documents and correspondence; presents information to the City Council and City Manager.
  • Regularly drives through the City to identify and monitor problem properties, areas and open spaces.

Position requires prolonged sitting, standing, walking on level, uneven and slippery surfaces, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. The position also requires near and far vision when performing tasks such as field inspections, in reading written reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag, carry and push files, paper, books and documents up to 10 pounds is also required. Additionally, when performing field inspections, the incumbent may be exposed to biohazards and work in a variety of working conditions and inclement weather conditions, such as wet, heat and cold. The nature of the work also requires the incumbent to climb ladders and steep slopes, and walk around potentially unstable properties, houses and businesses. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.

Minimum Qualifications

Education and Experience:

The minimum qualifications for education and experience can be met in the following way:

A Bachelor's degree from an accredited college or university in planning, public administration, or a closely related field; AND

Four years of experience interpreting and enforcing a variety of codes, including two years of supervisory experience.

Knowledge of: 

  • Principles and practices of code enforcement and code interpretation.
  • Pertinent local, State, Federal rules, regulations and laws.
  • Methods for bringing properties into compliance through the enforcement of municipal, Federal and State codes.
  • Land use concepts and zoning principles.
  • Principles and practices of budget development, implementation and monitoring.
  • Principles and practices of supervision, training and performance evaluation.
  • Techniques of negotiations and conflict resolution.
  • Current trends and developments in code enforcement.
  • Office methods, procedures, software and equipment.

Ability to:

  • Organize, implement and direct Neighborhood Preservation operations and activities.
  • Interpret and explain pertinent local, State, Federal and department policies and procedures.
  • Assist in the development and monitoring of the program budget.
  • Develop and recommend policies and procedures related to assigned operations.
  • Conduct thorough investigations of potential code violations and reach a sound conclusion.
  • Interpret and apply complex codes.
  • Prepare and present technical and administrative reports.
  • Operate a computer using word processing and business software and other office equipment.
  • Communicate effectively, orally and in writing.
  • Establish and maintain and promote positive and effective working relationships with employees, other agencies, public officials and the public.
  • Demonstrate initiative and exercise good judgment in the performance of duties.
  • Work independently and as a team member; recognize and set priorities and meet deadlines.
  • Observe safety principles and work in a safe manner.

Willingness to: 

Perform duties for periods longer than the normal eight-hour workday or more than five days per week, and on nights, weekends, or holidays.
Travel to remote sites within the city to conduct inspections.


Possession and continued maintenance of a valid class C California driver's license and a safe driving record.


  • Certification as a Code Enforcement Officer by the California Association of Code Enforcement Officers (CACEO).
  • Previous experience supervising code enforcement staff.

Application and Selection Process

If you are interested in this opportunity, please submit a City of Sunnyvale employment application and responses to the supplemental questions to the Department of Human Resources by 5:00 pm on Monday, June 24, 2024 (postmarks or faxes are not accepted).

Candidates are asked to fully describe any training, education, experience or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at and click on Jobs.  Late or incomplete applications will not be accepted.

Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination scheduled for Tuesday, July 9, 2024.(Note: The examination process may be changed as deemed necessary by the Director of Human Resources).

Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies.  Top candidates on the eligibility list will be invited to participate in a selection interview with the Department of Public Safety. Any candidate selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a comprehensive background investigation, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. 

Any successful candidate selected by the hiring department will be required to submit proof of education (i.e., original copy of the diploma or college/university transcripts).

Positions in this job classification are represented by the Sunnyvale Managers Association (SMA).The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.

The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application.