Nutrition Assistant – Wic Program

King County
$26 - $33 Per hour WA Public Health - Seattle & King County, 401 5th Ave, Seattle, WA 98104, United States Apply before 7/5/2024 11:59
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Overview

This position is open to current King County employees represented by the language of the King County Coalition of Unions Coalition Labor Agreement (CLA) only. Please be sure to list your current King County experience on your NeoGov application.

Department of Public Health - Seattle & King County is seeking a Nutrition Assistant to provide services at our Women, Infants, and Children (WIC) clinic as a part of our Kent Public Health Center. This position assesses eligibility and provides nutrition education to individuals and families - through individual appointments, in a group classroom setting, by phone, or through video appointments. The Nutrition Assistant works closely with Registered Dietitians, Public Health Nurses, Social Workers, Community Health Workers in the Maternity Support Services and Infant Case Management (MSS/ICM) programs, and with healthcare workers from community partners.
  
The successful candidate will exhibit excellent customer service skills, have the ability to develop and maintain positive relationships with our clients from various cultures, and communicate effectively with English as a Second Language (ESL) clients with the assistance of an interpreter. The candidate will also exhibit flexibility in managing tasks such as teaching classes, providing administrative support, and assisting with certification appointments. 

Background

The WIC program is for pregnant individuals, new and breastfeeding moms, and children under age 5. WIC supports mothers and children through healthy foods, nutrition education, breastfeeding support, and connections to additional resources and programs like First Steps.

This Special Duty Assignment (SDA) opportunity is anticipated to last through 12/31/24. However, the end date of this position may be adjusted based on funding and program need. This position is open to current Career Service King County employees whom have passed their probationary period and have permission from their supervisor to accept a Special Duty Assignment. 


Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit

Work Schedule

Workdays and hours can vary based on operational need, currently predominately 8:00am - 5:00pm, Monday through Friday; occasional Saturday or evening hours may be required to meet business needs. This position is 1.0 FTE and is Non-Exempt and is eligible for overtime.

Work Location

This position is based out of the Kent Public Health Center located at 25742 104th Ave SE, Kent, WA 98030.

Job Duties

  • Gather and assess information for determining program eligibility, client education, and referrals.
  • Respond to telephone inquiries – screen, schedule, and interview diverse clients to determine the appointment type and appropriate provider.
  • Document client information and services and manage appointment schedules in electronic record (Cascades) to support the WIC program.
  • Provide WIC cards and WIC card education to WIC participants.
  • Issue WIC benefits to WIC participants.
  • Provide direct customer service to a diverse clientele, providing WIC services, issuing, and educating on the use of WIC benefits, determining appointment types needed.
  • Conduct WIC outreach and program tasks, such as generating end of day reports and client letters and making referrals to other Public Health services.
  • Participate in WIC-related committees, including breastfeeding promotion activities, clinic health and information fairs, and the WIC Farmers' Market Nutrition Program.
  • Order and maintain program supplies and educational materials.
  • Participate in quality assurance activities.
  • Complete annual WIC trainings, and continuing nutrition and breastfeeding education requirements.
  • Use Microsoft Outlook and other electronic communication tools to coordinate work and meet training requirements.

Experience, Qualifications, Knowledge, Skills

Our ideal candidate will demonstrate the following (Minimum):

  • Ability to work with a variety of computer programs, including, but not limited to, Microsoft Suite e.g., Teams, Word, Excel, and Outlook.
  • Ability to apply nutrition and health promotion knowledge/practices in working with clients from diverse backgrounds to make positive changes in health behaviors.
  • Working knowledge of basic nutrition theory and practice, medical terminology, asepsis practices, and universal precautions.
  • Demonstrated ability to provide direct client services in a health care setting.
  • Ability to understand various perspectives and listen to others without conveying judgment.
  • Excellent problem solving, priority setting, and organizational abilities.
  • Commitment to equity and racial justice principles and demonstrated ability to serve clients with cultural humility.

The most competitive applicants will have the following experiences and qualifications (Desired): 

  • Previous recent experience performing WIC front desk job duties.

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference?  dedicated to serving one of the nation's best places to live, work and play.

Guided by our , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Who May Apply

Internal King County applicants only

Application Process

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

The following items are required to be considered for this vacancy:

  • NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
  • Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
  • Resume & Cover Letter (not required)

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Necessary Special Requirements

  • The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
  • The selected candidate must be able to provide proof of Basic Life Support (BLS) / CPR.
  • The selected candidate must be able to pass a thorough background investigation, but findings may not necessarily disqualify an applicant for employment.
  • For more information on our selection process, please refer to . For tips on interviewing, please visit . 
  • Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
  • Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
  • Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
  • Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
  • When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department. 
  • If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.

Union Membership

This position is represented by PROTEC17-DPH

Contact

For questions about this recruitment, please contact Salyse Duckworth, HR Analyst at .


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