Lead Family Services Specialist

Chesterfield County
Full Time 24 per week $65,858 - $77,383 Per year VA Department of Social Services, 9501 Lucy Corr Cir, Chesterfield, VA 23832, United States Apply before 6/23/2024 11:59


Minimum Qualifications

Customer Experience: It's Our Business, It's Our Passion.
The Chesterfield-Colonial Heights Department of Social Services is hiring a Lead Family Services Specialist II to support the Child Protective Services (CPS) program.

What You Do and How You Do it:
You may provide case management to a small caseload. You will orient new staff, supervise the team   in the absence of the supervisor, provide placement coordination, ensure data compliance, and provide support to staff. You will supervise support staff. You will assist in planning and developing policies and procedures and evaluating service effectiveness as well as apply knowledge of Virginia policies in children's services in CPS and stay up to date as things change. You will provide on-call supervision to staff and represent the department on the Family Assessment Planning Team (FAPT). You will prepare closed cases that are set for appeal at the local, regional, and state level. You will review court reports completed by staff and attend training designed for professional growth and enhancing job performance.  Perform other work as required.

Here's What You Need:
Does this sound like you? You're flexible, adaptable, and have strong communication and leadership skills; well-organized, compassionate, and understanding; assertive and able to make independent decisions in crisis situations. You're committed to supporting staff to ensure families are receiving services needed to provide a safe environment for their children. You know what? You might be exactly who we're looking for!

You will need a bachelor's degree in social work or in the human services field; two years of experience in human services required; or an equivalent combination of training and experience. We prefer a master's degree in social work. Three years minimum of Child Protective Services experience is desired.

In addition to the above, the following are needed from candidates:

  • Excellent leadership skills
  • Ability to supervise staff
  • Strong oral and written communication skills and solution focused
  • Strong engagement, assessment, and interviewing skills
  • Assertive and confident - especially when being challenged
  • Independent thinker and decision maker
  • Strong organization, time management and computer skills
  • Ability to deal effectively with conflict
  • Good personal boundaries and self-care
Chesterfield County offers an attractive benefits package and incentives for candidates with a master's degree in social work and bilingual (Spanish & ASL) abilities. Did you know that working for a local government provides credit towards the Public Student Loan Forgiveness Program (PSLF)?  Pre-employment drug testing, FBI criminal background check and education/degree verification required.  Current valid driver’s license and good driving record required. Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date.  This position is considered Critical Safety Sensitive and is subject to random drug testing and alcohol testing.  The use of medical marijuana for this position is prohibited.

Real Talk
Each day is unpredictable and very different. Each family staff encounter is unique. We'll be honest--this is intense. It's a stressful, high-paced job with critical outcomes. You must be committed to serving families and some of our families have experienced trauma. You will assist in the professional development of staff. You have the power to create positive change and have a direct impact on the Child Protective Services Program.  You must be flexible, comfortable with taking a leadership role, and being a champion for interventions that are implemented. You will work outside of normal business hours which includes providing on-call supervision for emergencies 24 hours a day on a rotating schedule including weekends and holidays. Being a Lead Family Services Specialist in Child Protective Services isn't for everyone, but if you are committed to making a real difference in the lives of others and are looking for a career rather than a job, we want you on our team.

Still Interested?
Click the "apply" link above to complete and apply online.


Monday - Friday; 8: 30 a.m. - 5: 00 p.m. This position has on-call and after-hours responsibilities.

Work Location

Social Services

Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion