Library Associate

Dakota County
Part Time 3.2 per week MN Hennepin County Human Services, 525 Portland Ave S, Minneapolis, MN 55415, United States Apply before 5/16/2024 4:30


General Description

POSTING TYPE: Open Competitive
HOURS: Part-time (.40 FTE)
HIRING RANGE: $25.83 - 32.54/ hour (106 grade)
FULL SALARY RANGE: $25.83 - $40.35/ hour
LOCATION: Heritage Library, Lakeville
CLOSE DATE: 4:30 p.m. on Thursday, May 16, 2024

What You'll Do
Dakota County Libraries are currently seeking a candidate to fill the position which supports information services and reading suggestions to assist library customers. This position assists the public and staff in the use of digital resources; promotes library services and materials through programming, public relations, community outreach, teaching and technology instruction; and assists in the management and maintenance of library collections.

Our current opening is at the Heritage Library in Lakeville and is a .40 FTE (16 hours per week) position which includes two Saturday shifts and one Sunday shift per month. The current position will have a generalist focus on adult and technology areas.

Who We Are
Dakota County is Minnesota’s third largest county and home to more than 400,000 residents. Our motto is “Be More” and we strive every day to achieve excellence in public service, with a focus on four values: Service, Integrity, People, and Innovation.
Dakota County Library’s mission is to cultivate community, creativity and learning. Our goal is to provide positive, welcoming, and inclusive experiences for our customers and employees. Our work environments are places where differences are valued and accepted, and respect and personal growth are expected. We are committed to dismantling institutional racism and other forms of oppression. We seek individuals who are eager to build a culture of belonging and a more equitable world.

Minimum Qualifications

• Bachelor's Degree required, with classes or major in Library and Information Sciences preferred AND two years' experience in a public library or similar setting preferred.
• An equivalent combination of education and experience.

Preferred Qualifications:
• Experience working with diverse populations and customers with limited English proficiency
• Bilingual skills are desirable
• Experience troubleshooting technology and internet issues including on mobile devices
• Experience working with 3D printers and other Maker technologies desirable

Duties & Responsibilities

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

1. Information and Public Services- Matches customers’ needs with information,  resources and technology, in a meaningful and professional manner in the library, virtual setting or in the community. Demonstrates working knowledge of library catalog and circulation systems, library hardware and software applications.
 2. Technology Assistance-   Provides technology support to customers using library computers, printers, copier and fax, and assists with troubleshooting issues with other devices, laptops and phones.
 3. Collection- Assists in the management of library collections.
 4. Programming and Outreach-Collaborates with librarians to deliver programs that meet the needs and interests of a diverse community.

Knowledge, Skills & Abilities and Work Environment

  • Knowledge of library practices, procedures, reference services and research methods. 
  • Knowledge of library-related resources and technologies, including databases, software applications, and downloadable formats and apps. 
  • Ability to implement programs and events, including those that align with Library equity, diversity, inclusion, and access goals
  • Ability to maintain assigned collection areas.
  • Ability to provide welcoming and effective customer service.
  • Strong communication skills.
  • Knowledge of library circulation and catalog software.
  • Ability to perform detailed work within established timelines.
  • Ability to work cooperatively and effectively with the general public, colleagues and teams.
Work Environment 
Work is performed within a County building. Occasional travel to other library facilities may be required. This position requires walking, reaching, and bending on a frequent basis. Lifting requirement of up to 25 pounds on an occasional basis. Pushing book carts, exerting force up to 50 pounds, intermittently. Frequent wrist and finger manipulation due to high concentration of computer work.

  • Excellent work-life balance
  • Generous paid time off pro-rated to .4 FTE
  • Eleven pro-rated paid holidays and one pro-rated floating holiday each year (.4 FTE staff earn 3.2 hours for each holiday)
  • Pension with a generous employer contribution
  • Multilingual and evening differential for qualified shifts
Selection Process
  • You submit an online application that includes supplemental questions
  • We assign you a score based on your qualifications 
  • Top scoring candidates are referred to the hiring manager for interview consideration
  • We conduct interviews and reference checks before extending an offer 
  • We extend an offer and conduct background checks