Gate Services Assistant

County of Riverside
80 with per week $20 - $27 Per hour CA 14310 Frederick St, Moreno Valley, CA 92553, United States Apply before 5/15/2024 11:59
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Overview

ABOUT THE POSITION


Riverside County Department of Waste Resources seeks a Gate Services Assistant, with rotating responsibilities at the Moreno Valley, Beaumont, Corona and Oasis landfills.

Incumbents will assess and collect user fees at landfill sites; enforce rules, regulations and policies regarding landfill operations; keep records of waste collected and revenue received.

Competitive candidates will possess experience in: high volume customer service positions, leadership roles, cash-handling/balancing cash drawers and knowledge of MS Office Suite.

This position will be 9/80 with hours varying throughout the week, including weekends, early mornings and some nights. 

IMPORTANT: This position will require travel to all landfill locations. For example, every few days the selected candidate will report to a new location (Moreno Valley, Beaumont, Corona or Oasis) based on the needs of the department.  

About the Department of Waste Resources 
 

Meet the County!
 



EXAMPLES OF ESSENTIAL DUTIES


• Screen customers to determine the proper classification of waste materials and recyclables according to established regulations and policies; provide directions for dumping locations by customer and/or waste type.

• Prohibit dumping of unacceptable waste and refer haulers to appropriate sites where possible; using platform scales, weigh vehicles in order to assess appropriate fees, and determine the tare weight of vehicles if necessary.

• Calculate and collect appropriate fees; assess and determine fees based on the classification of waste material and the weight or volume of each load; collect fees by cash, credit card or Department account transaction; issue receipts and record the amount and type of refuse for each transaction.

• Prepare daily reports of revenue and receipts; maintain scale and scale house in safe and operable condition at all times; may prepare and deliver daily bank deposits.

• Provide customer service; answer inquiries and provide general information to the public concerning operating hours, site locations and directions; explain landfill rules, safety protocols and dumping instructions.

• Troubleshoot computer equipment issues; relay problems to appropriate staff, and subsequently process customers manually.

• Open and close site daily and assist with traffic control; control traffic when area is congested; notify supervisor of stalled vehicles; ensure the site is clear of visitors at closing.

• Keep track of business supplies and inventory; submit requests for supplies as needed.

• May operate and perform checks on diesel generator.

• May exercise right to refuse entry to customers not conforming to regulations.

MINIMUM QUALIFICATIONS

OPTION I
Education: Graduation from high school, possession of a Certificate of Proficiency issued by the California State Board of Education or attainment of a satisfactory score on a G.E.D. examination.

Experience: Six months of customer service experience with primary responsibility for cash handling and interfacing with the public.

OPTION II
Education: Graduation from high school, possession of a Certificate of Proficiency issued by the California State Board of Education or attainment of a satisfactory score on a G.E.D. examination.

Experience: Six months of performing clerical work directly related to landfill operations.

Other Requirements
Valid California Driver License: Class C

ALL OPTIONS
Knowledge Of
Simple recordkeeping procedures and basic arithmetic.

Ability To 
Read, understand, and apply regulations pertaining to the use and operation of County landfill sites; categorize objects consistently according to verbal descriptions; perform arithmetic computations quickly and accurately; keep accurate, complete records according to prescribed procedures; explain and enforce regulations, policies and procedures in a tactful and courteous manner; accept responsibility and work independently; communicate effectively with others in investigating complaints and resolving disputes regarding landfill site operation. 

Working Conditions:
• Maximum amount of time spent working at various landfills (most are in remote locations) in a fee collection booth.

• Will sit and/or stand at CRT entering customer/hauler information.

• Must utilize portable restroom facilities.

• May direct traffic (customers and/or haulers) outside of booth.

• Tools, Aids, Equipment and Materials: Considerable amount of time using a CRT; adding machine.

GENERAL APPLICATION INFORMATION:

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, . A pre-employment physical examination and background check may be required.

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