Guardianship-program Supervisor

Harris County
Full Time $51,188 - $58,156 Per year TX 2525 Murworth Dr, Houston, TX 77054, United States


Department History Overview

Harris County Resources for Children and Adults was founded in 1966 as the Harris County Child Welfare Board to provide support services for children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later, Harris County Resources for Children and Adults still provides this support. But the now-county department has expanded services for early prevention, intervention, and adult services.


To better the lives of children and adults in Harris County.

Program Supervisor Overview:

Under the supervision of the Program Manager, this position provides direction and supervision to case managers providing integrated social services for clients declared wards of Harris County.

Duties & Responsibilities:

  • Acts as Unit Supervisor to case managers that are certified guardians:

  • Conducts unit meetings on a regular basis to monitor compliance with program objectives, Guardianship standards, and program policies and procedures.

  • Selects, supervises, and evaluates assigned staff.

  • Conducts or oversees staff conferences, six-month performance evaluations, initiates and implements disciplinary actions as warranted.

  • Provides for the training and motivation of staff development in order to make full use of individual capabilities and to meet changing system demand.

  • Acts as a Certified Guardian Supervisor to case managers that are provisionally certified guardians.

  • Provides clinical guidance on case management issues to direct services of case management staff:

  • Monitors casework to ensure effective and efficient service delivery for wards.

  • Reviews wards' physical, mental, and emotional well-being to assure proper placement and treatment is being delivered.

  • Monitors the on-going field activities of the case managers.

  • Conducts monthly case audits to ensure compliance with Council on Accreditation and Guardianship Standards, program policies, and the Estates Code.

  • Conducts quarterly site visits.

  • Serves as the supervisor on call as scheduled.

  • Ensures adherence to the program policies and procedures by reviewing case documentation, generating reports, and analyzing data.

  • Meets deadlines for submitting reports and information as required by applicable state law and local court rules.

  • Serves as liaison between program and community partners including vendors, other agencies, and the Probate Courts.

  • Conducts community presentations on the Guardianship Program.

  • Serves on agency and program committees.

  • Serves as a member of Management Team and contributes to the development of policy and procedures, program goals and objectives, and program planning.

  • Reports to the Program Manager and Director on matters needed to effectively administer the Guardianship Program.

Harris County is an Equal Opportunity Employer

If you need special services or accommodations, please call (713) 274-5445 or email 



  • Bachelor degree in Social or Behavioral Sciences, Social Work, Public Administration or a related field.


  • Minimum three (3) years of verifiable, full-time paid work experience in case management working with adults in a Social Services setting.

  • Minimum two (2) years of verifiable, full-time paid work experience in a supervisory role within a Social Services setting.

  • Training and experience using a personal computer with a variety of software such as Microsoft Word, Microsoft Excel, Microsoft Outlook, and Case Management Software.


  • Reliable transportation with a valid driver’s license (Texas) and auto liability insurance.

  • Certification as a Texas Certified Guardian by the Texas Judicial Commission Certification Board or the ability to obtain such certification within one (1) year of employment. (Texas Government Code Chapter 155).

Knowledge, Skills & Abilities:

  • Knowledge of management and supervisory principles and practices, including program planning, contract requirements, budgeting, direction, coordination, and evaluation.

  • Knowledge of principles, practices, and techniques of case management and administration, case management documentation and records management. 

  • Skill in emphasizing, valuing, and dealing successfully with the special capabilities, distinctive cultural histories, and unique needs of people of various socio-economic, ethnic, and cultural backgrounds. 

  • Skill in analyzing, interpreting, and applying Texas Estates Code and Guardianship Standards. 

  • Must have good written and oral communication skills. 

  • Be self-discipline and dependable. 

  • Meets deadlines to complete projects and assignments. 

  • Multitask and work independently. 

  • Contributes effectively to the accomplishment of team or work unit goals, objectives, and activities. 

  • Maintains the highest standards of ethical behavior, exercising honesty and integrity, respect, confidentiality, and fairness in the execution of their official responsibilities. 

  • Establishes and maintains effective relationships with residential facilities, care providers, family members, benefit carriers, government officials and departments, community partners and resources, and the public.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.