Dshs Altsa Social Services Supervisor

State of Washington
Full Time, Permanent WA Washington State Department of Social and Health Services - Capitol Hill CSO, 1700 E Cherry St Suite 100, Seattle, WA 98122, United States Apply before 5/23/2024 11:59


 DSHS ALTSA Social Service Specialist 5

We're seeking to hire a Social Service Specialist Supervisor on our team. This opportunity is located in the Vancouver (HCS). In this role, you'll work with clients in home and residential settings and support the ALTSA mission to transform lives by promoting choice, independence, and safety through innovative services.

This role functions independently as a first-line supervisor of a unit of Social Services Specialist 3. You will be responsible for motivating staff, monitoring workflow, training staff, and ensuring the team is providing the best customer service possible, honoring client choice, and providing long-term care services.

This is a hybrid teleworking opportunity, in office hour requirements are based on business needs. 

Some of what you'll do:
  • Recruit, hire, train, support, and evaluate staff on performance and adherence to applicable laws, policies, and procedures
  • Set expectations for the performance of unit staff and prepare written performance evaluations
  • Ensures equitable work distribution within the unit
  • Conduct monthly staff, case, and multidisciplinary meetings 
  • Respond to client concerns, legislative inquiries, and questions from providers; mediate resolutions 
  • Conduct ongoing reviews of worker case records ensuring complete and accurate documentation of case activity
  • Prepare written and oral reports, documentation, and forms for program areas supervised
  • Analyze available information and various reports needed to develop and track performance measures and outcomes in order to equitably distribute workload, correct errors, and identify trends

Who should apply:

Professionals with either:

One year of experience as a
Two years as a
Four years as a
A master's degree* in social services, human services, behavioral sciences, or an allied field and 4 years of paid social service experience
A Bachelor's degree in social services, human services, behavioral sciences, or an allied field, and 6 years of paid social service experience  

*A two-year master's degree in the indicated fields that included a practicum may substitute for one year of paid social service experience.

Questions? Email  or call the main Talent Acquisition line at 360-725-5810 and reference 05554.  

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.