Community Worker Ii

County of Orange
Full Time $38,875 - $44,532 Per year CA 405 W 5th St, Santa Ana, CA 92701, United States



(Behavioral Health Services)

In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates:

Effective June 28, 2024 – 4.25% increase

Effective June 27, 2025 – 4.00% increase

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

This recruitment is open to the public for a minimum of five (5) business days and will close  will remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met. Applicants are encouraged to apply immediately.

This recruitment will establish an open eligible list that will be used to fill current and future  Community Worker II vacancies. The eligible list established from this recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange.
Please note this recruitment is a continuation of the Community Worker II recruitment that was open from March 31, 2022, to April 21, 2022.  If you applied previously or were placed on the eligible list, you do not need to reapply.
The , (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the leadership of the Agency Director, a dynamic executive team with an organizational structure comprised of five (5) service areas - Strategy and Special Projects, Behavioral Health Services, Correctional Health Services, Medical Health Services and Public Health Services - is committed to meeting the health needs of the diverse Orange County community.

The Division consists of three (3) service areas, Adult and Older Adult Behavioral Health, Authority and Quality Improvement Services, and Children, Youth & Prevention Services which provide a culturally competent and client-centered system of behavioral health services for all eligible county residents in need of treatment for substance use disorders and behavioral health care.

is intended to prevent mental illness from becoming severe and disabling and to improve timely access for people who are underserved by the mental health system. The goal of the Prevention and Intervention component of the Mental Health Services Act is to help counties implement services that promote wellness, foster health, and prevent the suffering that can result from untreated mental illness.

The Prevention and Intervention Division has a current opening for a Community Worker II (CW II). Depending on the assignment, responsibilities of the CW II may include providing supervision (not treatment) to minors between the ages of 0-12 years old, referring and linking participant families to community resources, providing transportation to enrolled participants, and facilitating prevention services. The CW II will also provide transportation to adults (18 to 25) enrolled participants. This position will also support clerical teams and perform other duties as assigned.

The position provides services Monday through Friday and some programs require evening hours.

The ideal candidate will have at least one (1) year of experience supervising minors in daycare or other formal settings and an education and/or training in early childhood development. Bilingual skills, especially in Spanish, are also highly desirable but not required.

Some assignments will require maintenance of a valid California driver's license and proof of car insurance by date of appointment, as some programs require incumbents to drive their own vehicles and be reimbursed through the County's mileage claim process. Some programs provide access to a County vehicle for conducting services for clients/County business.

The ideal candidate will also possess the knowledge and experience in the following competencies:

Technical Knowledge l Technical Experience
  • Understanding of and navigating through behavioral/mental health issues, stages of children's development and age-appropriate behavior of children
  • Facilitating age-appropriate activities when supervising minors
Safety Focus
  • Ensuring the safety of children who are being supervised
  • Identifying signs of suspected child abuse or neglect that may necessitate contacting the Child Abuse Registry
Relationship Building l Interpersonal Skills
  • Providing excellent customer service amongst co-workers, clients, and the public
  • Working independently and on a team
  • Observing and analyzing behavior and  appropriateness for the situation
  • Adapting to new information or unexpected program obstacles
  • Working effectively in a changing environment, and adjusting as needed

Please click for the minimum qualifications for the Community Worker II.

Physical Requirements: Vision sufficient to read standard text and a computer monitor; speak and hear well enough to communicate clearly and understandably in person and over the phone; independent body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; manual dexterity to use hands, arms and shoulders repetitively to operate a keyboard and to write. The ability to lift up to 20 lbs.

Mental Requirements: Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions.

Environmental & Working Conditions: The ability to work in the field and interact with the public, other County employees, including supervisors and managers, staff and management in other governmental and regulatory agencies, and service providers in a variety of situations which may be emotional, stressful and/or difficult; Ability to work with very young infants and knowing how to comfort and sooth sometimes fussy and crying babies.

Human Resource Services (HRS) screens all applications to identify applicants who meet the minimum qualifications for the position based on the skills required to meet the needs of the County. After the initial screening, those applicants who meet minimum qualifications will be referred to the next step of the recruitment process.

Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click  to review the policy. 

Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of the job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step.

Online Assessments (Weighted 100%)Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list

Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. 

Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.