Custodial Services Supervisor

City of San Antonio
Full Time 30 or more per week $19 Per hour TX Municipal Plaza Building, 114 W Commerce St, San Antonio, TX 78205, United States


Under direction, is responsible for performing supervisory work planning, directing, and evaluating the building custodial activities for a large area or several City-owned facilities. Exercises direct supervision over Maintenance Workers and Maintenance Crew Leaders.

Work Location
Locations will vary from various locations in San Antonio with assignments being subject to change based on departmental needs.

Work Hours
Available Shifts:

  • 7:00 a.m. - 3:45 p.m.; Monday - Friday
  • 3:00 p.m. - 11:30 p.m.; Monday - Friday
Shifts are subject to change to accommodate seasonal adjustments, evening coverage, weekends, and holiday shiftwork based on department needs. 

Essential Job Functions

  • Meets periodically with supervisor to discuss and plan daily or weekly activities.
  • Plans and prepares work assignments and schedules for custodial work crews.
  • Directs and evaluates work assignments through instructions given to Maintenance Crew Leaders.
  • Evaluate and make recommendations on new cleaning products and material. 
  • Maintain inventory of equipment and supplies and monitor issuance of supplies.
  • Identify facility maintenance issues and submit work orders to the Facility Maintenance Division.
  • Respond to after-hours emergencies for custodial maintenance needs. 
  • Resolves non-routine maintenance problems by redirecting work priorities or by contacting supervisor or the contract services supplier.
  • Prepares and keeps activity and administrative reports and service maintenance agreements.
  • Participates in the hiring, training, disciplining, and evaluating of employees.
  • Makes decisions on work priorities, supplies needed, work methods used, and staff assignments to meet program objectives.
  • Establishes standards and specifications for custodial supplies and equipment.
  • Performs related duties and fulfills responsibilities as required.

Job Requirements

  • High school diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency).
  • Three (3) years of experience in performing building maintenance or custodial work, to include one (1) year of supervisory experience.
Preferred Qualifications 
  • One (1) year of custodial supply inventory experience 
  • One (1) year of experience with custodial chemicals and safety best practices 
  • Knowledge of different computer programs such as SAP, Microsoft (Excel, Word, and Outlook), Adobe Acrobat, etc.
  • Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. 
Applicant Information
  • If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing.  Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
  • Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
  • Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months.  One year of higher education is defined as 30 credit hours completed at an accredited college or university.
  • Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks.  If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

Knowledge, Skills, and Abilities

  • Knowledge of scheduling procedures, practices, and methods.
  • Knowledge of principles and practices of supervision, training, and personnel management.
  • Knowledge of equipment, tools, and chemicals used in custodial services.
  • Knowledge of building cleaning methods and procedures.
  • Ability to communicate clearly and effectively.
  • Ability to deal effectively with building tenants.
  • Ability to establish and maintain effective working relationships with City staff and the general public.
  • Ability to work shift work and call backs.
  • Ability to perform all the physical requirements of the position, with or without accommodations.
  • Working conditions are inside with occasional exposure to, damp/wet surfaces, hazardous materials, flammable liquids, dust, and unfavorable fumes and vapors.