Community Mental Health Worker

County of Shasta
Full Time $35,652 - $45,516 Per year CA Mental Health - Shasta County Health & Human Services Agency, 2640 Breslauer Way, Redding, CA 96001, United States Apply before 5/24/2024 12:00


Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.


Health and Human Services Agency

The Shasta County Health and Human Services Agency (HHSA) partners with communities to protect and improve the health and well-being of Shasta County residents. Established in 2006, the HHSA is organized into four branches: Behavioral Health & Social Services, Public Health, Economic Mobility, with a centralized Administration Services. The HHSA promotes optimal health for all. The frail, the abused, the mentally ill and those without resources look to the HHSA for services and resources to meet their basic needs, and to protect their health and safety. This transformation improves efficiency, avoids unnecessary duplication of effort, encourages collaboration among programs and organizes the HHSA’s services to be more responsive to the needs of the public.

Children’s Services encompass the services that help ensure children are protected and safe. This branch investigates alleged abuse and neglect of children, and it licenses foster and adoptive homes for children who are experiencing traumatic events in their lives. The branch also encompasses children’s mental health and youth alcohol and drug services. This branch also works with juvenile justice and education to coordinate services for clients.

Adult Services focuses on issues that affect people eighteen and older. Adult mental health services include outpatient mental health care, 24-hour crisis stabilization services for people at risk of hospitalization, 24-hour crisis residential services, long-term placement services and referrals to local non-profit organizations that provide additional services. This branch also provides Adult Protective Services to follow-up on elder abuse reports. In-Home Supportive Services help those who need assistance with daily activities in order to remain safely in their own homes, and the Public Authority keeps a registry that helps In-Home Supportive Services recipients find a screened caregiver to provide those services. The Public Guardian helps citizens who are unable to manage their personal and financial affairs and may require guardianship or conservatorship. Mental Health Services Act administration is also housed in the Adult Services Branch.


Under supervision and in cooperation with Mental Health professionals and paraprofessionals, to learn to perform a variety of paraprofessional Mental Health and Substance Abuse services in the community or clinic setting, and to perform related work as required.


The Community Mental Health Worker is a paraprofessional class and is distinguished from licensed and case management personnel in that the Community Mental Health Worker does not assume primary responsibility for Mental Health or Substance Abuse clients. The Community Mental Health Worker performs a variety of less complex functions in the Mental Health Department which do not require the skill and training of a Mental Health professional or case manager.


The ideal candidate will be able to work collaboratively with coworkers, multidisciplinary staff from within other programs and branches of the agency, and community partners.  Strong written and verbal communication skills are preferred.  In addition, the ideal candidate will possess the ability to prioritize multiple tasks and work within the often-times competing agendas of partnering facilities and programs. The Community Mental Health Worker positions are located within multiple programs in the Behavioral Health and Social Services Branch, including; the Transitions, Admissions, and Discharge (TAD) office which works closely with our crisis mental health services, local hospital emergency departments, Public Guardian, internal mental health services programs, and a variety of inpatient psychiatric facilities;  the Youth and Adult Mental Health offices which provide support to clients and their families with specialty mental health needs; including facilitating telehealth appointments between the prescriber and patient; and the Women’s Recovery and Resiliency office which provides support to clients with substance use and/or mental health needs.In working with these partners, the ideal candidate will exhibit the Agency’s core values of Collaboration, Adaptability, Respect, and Excellence.


Mental Health Clinic Assignment:

Confers with inpatient and/or outpatient professional staff to evaluate needs and problems of clients; assist in scheduling routine and emergency appointments; performs crisis counseling on a regular basis; observes clients in individual and group settings to obtain information regarding basic Mental Health problems and related needs; records basic personal history and information; reviews referrals from other agencies in order to determine appropriate service; makes referrals and provides information to other Mental Health agencies. Schools and the Courts provides related assistance to case manager and professional staff; participates in in-service training activities.

Mental Health Community Assignment:

Transports or arranges transportation for various purposes such as to and from doctors and Mental Health appointments; shopping; assists clients to develop skills to enable them to transition into independent living environment; assist clients in learning to use social support programs and resources outside of the Mental Health system; under the direction of a case manager, makes home visits to monitor the level of client functioning; works as member of a treatment team to allow clients to live in the least restrictive setting; maintains records of work performed and prepares written reports; participates in in-service training activities.

Substance Abuse Program Assignments:

Assists in initial intakes (processing of paperwork), in scheduling appointments, may observe clients in individual and group settings or consult with other staff in the program to obtain information regarding substance abuse problems and related needs, makes referrals, provides information to other mental health or substance abuse agencies, participates in group case consultations, individual supervision and in-service training activities. Supports the transportation and childcare for the Perinatal women in treatment to remove the barriers to women participating in treatment services.


Any combination of education and experience sufficient to directly demonstrate possession and application of the following:

Knowledge of: Basic interviewing and counseling techniques; and general medical and psychological terminology.

Ability to: Learn to understand and work effectively with mentally ill and substance abuse clients; learn to work with Mental Health professional, case managers, social service agencies and other staff; maintain confidentiality of information about clients; effectively handle patients in crisis situations; read and understand Mental Health charts; communicate rules and objective to clients; keep simple records and prepare written reports.

These employment standards are typically attained with the completion of 15 semester or 22 quarter college units in Behavioral or Social Sciences or closely related field, OR two (2) years of experience working in a mental health or related setting.


Possession of a valid California driver license.