Crime & Intelligence Data Technician

City of San Jose
Temporary 20 per week $33 - $40 Per hour CA 201 W Mission St, San Jose, CA 95110, United States Apply before 6/3/2024 11:59


Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit to learn more about San José.  

The San Jose Police Department is seeking to hire two part-time, unbenefited Crime & Intelligence Data Technicians for up to one year.  These positions are part-time, unbenefited with a limit of less than 20 hours per week or less than 1,040 hours per year. There is no guarantee of hours or longevity.  The Crime & Intelligence Data Technician, under general supervision, is responsible for paraprofessional administrative work and provides technical support to the Crime Analysis Unit.  Technical support includes collecting, reviewing, and compiling crime data used in law enforcement, administration, operations, and management; conducting data analysis and quality control of Uniform Crime Reporting (UCR); prepares analytical reports utilizing administrative, strategic, operational, tactical, predictive, and intelligence analysis techniques.  Typical job duties include:

  • Performs data entry and compiles data for departmental use; reviews documents for accuracy and/or content; makes, analyzes, and prepares reports; prepares and presents a variety of materials; abstracts written materials; performs statistical and clerical work.
  • Reviews crime reports and determines proper crime classification according to state and federal guidelines; applied quality control measures to ensure accuracy of data entered into the Records Management System (RMS).
  • Establishes ongoing communication with personnel in other units to obtain pertinent and timely information.
  • Works within mandated deadlines; tracks reporting status, assesses deficiencies and possible delays.
  • Answers and screens telephone calls, takes messages, and refers telephone calls to appropriate persons; answers questions and provides a variety of information over the telephone that requires knowledge of the organization, procedures, laws, rules, and regulations.
  • Codes items for posting, entering, or listing; makes arithmetical calculations; maintains diversified records; prepares and distributes a variety of documents with legal implications and deadlines.
  • Prepares and drafts basic memorandums, meeting notes and other documents; answers correspondence, prepares summaries of records, minutes, and other documents; compares a variety of documents such as month end submittals to DOJ and FBI to check for arithmetical accuracy and general completeness.
  • Supervises the maintenance of files, sets up complex filing systems and procedures, including retention control procedures and automated recordkeeping systems; maintains and updates files, forms, records, and documents, such as those of a legal or technical nature; updates logs and tracking systems; retrieves records and documents as requested.
  • Prepares and submits official crime statistics to the Department of Justice (DOJ) per the Federal Bureau of Investigations’ (FBI), Uniform Crime Reporting (UCR) program, as mandated by the State of California.
This position does not have a remote work option.  Hours worked will be on site Monday through Friday between the hours of 8:00am - 3:00pm.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Minimum Qualifications

Minimum QualificationsEducation and ExperienceCompletion of high school or equivalent such as General Education Diploma (GED) or California Proficiency, AND one (1) year of experience performing specialized clerical work involving the receipt, filing, retrieving, reporting, and processing of records on criminal justice activities.
Submit to and successfully pass a comprehensive background investigation as required by the San Jose Police Department.  

Other Qualifications


The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.  Desirable competencies for this position include:

Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.

Communication Skills: Communicates and listens effectively and responds in an timely, effective, positive and respectful manner; written reports and correspondence are accurate, complete, current; well-organized, legible, concise, neat, and in proper grammatical form responds to statements and comments of others in a way that reflects understanding of the content and the accompanying emotion; asks clarifying questions to assure understanding of what the speaker intended, ensures consistent communication takes place within area of responsibility.

Computer Skills: Experienced with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.
Teamwork and Interpersonal Skills: Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Customer Service: Demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely, accurate, respectful and friendly manner.
Flexibility: Makes effective decisions and achieves desired results in the midst of major changes in responsibilities, work processes, timeframes, performance expectations, organizational culture, or work environment.

Initiative: Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.

Problem Solving: Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
Reliability: Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.

Selection Process
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process.  Additional phases of the selection process may consist of one or more interviews and a background investigation.

You will be prompted to answer the following job-specific questions during the online application process.  Please note that there is a 4,000-character limit, including spaces, for each text response.  

  1. Please describe your experience performing specialized clerical work involving the receipt, filing, and retrieving, reporting, and processing records on criminal justice activities. Please include the agencies, years of experience at each, and your duties.  Your response should be consistent with your work history.
  2. Please describe your proficiency with Microsoft Outlook, Word, Excel, and Access and your experience using these applications.
  3. Please describe your proficiency with the FBI UCR Program.
You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

If you have questions about the duties of these positions, contact Janet Phan at .  If you have questions about the selection or hiring processes, please contact Alexandria Rodriguez at .

Additional Information:

Employment Eligibility:  Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.  

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application.  If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided.  IF YOU DO NOT RECEIVE THE CONFIRMATION, please email and we will research the status of your application.