Community Health Outreach Worker I/ii

County of Humboldt
Full Time $18 - $27 Per hour CA Humboldt County Department of Human & Health Services, 507 F St, Eureka, CA 95501, United States Apply before 5/17/2024 11:59


Department of Health & Human Services Are you interested in making a difference? If so, please consider joining our dedicated team at the Department of Health & Human Services! We work exclusively with homeless persons who are struggling with behavioral health issues and require extra support in order to secure safe and affordable housing. 
 A HOME Community Health Outreach Worker helps houseless community members make and achieve housing goals. This position will be mostly in-office and does not involve regular community outreach. Applicants should be comfortable with Microsoft Office and be able to utilize internet browsing, basic data collection and recording and reports. This position will include coaching and modeling for clients in their housing goals and housing maintenance as well as helping clients with housing supportive services like PG&E, IHSS, community supportive resources. There will be required transportation of clients for housing related appointments.
What You'll Do: 
  •  Help clients navigate preparing for and making housing applications in office. Includes obtaining necessary documents, proving chronic homelessness based on HUD determined guidelines. 
  • Support and educate clients in housing interviewing and preparation as well as connecting clients to other community agencies. 
  • Support clients in maintaining housing through good neighbor relations, landlord relations, housekeeping skills and life skills like budgeting, bill paying, appointment coordination, etc. 
Where You'll Do It:This position is located in Eureka, CA
A typical work schedule is Mon - Fri 8am-5pm. 

Under supervision, performs outreach, assessment and referrals and coordinates support services for at-risk clients and their families; may take specimens and conduct medical screening procedures; performs related work as assigned.


is the entry level in this specialist support class. Initially under close supervision, incumbents learn program policies and procedures. This class is alternatively staffed with Community Health Outreach Worker II and incumbents may advance to the higher level after gaining experience and demonstrating proficiency which meet the qualifications of the higher level.

Community Health Outreach Worker II

is an experienced class responsible for providing outreach and support services to at risk clients, their caregivers and their families. Responsibilities include outreach, modeling daily living and/or parenting skills and advocating on behalf of clients and their families. This class typically works under the immediate direction of nursing, health education or other public health or mental health professionals.


  • Under the direction of a case manager performs visits to clients and their families in their homes, shelters or on the streets to provide information and education; assists professional staff in providing health education and in the implementation of client care plans.
  • Interviews clients to assess risk factors for various health and safety problems including HIV, domestic violence and child abuse or neglect; refers clients to appropriate support services or community service agencies.
  • Participates in the development of the client care plan for assigned clients; monitors progress and provides information for care plan updates.
  • Promotes appropriate health screening and testing such as prenatal and perinatal health care and/or HIV testing; assists clients, their caregivers and families in developing healthier lifestyles; provides information concerning ways to reduce the risk of transmission of communicable diseases.
  • Models daily living skills appropriate for the client including resource management, housekeeping methods and parenting and childcare skills.
  • Transports clients to medical appointments, service provider appointments, shopping and to other facilities to meet identified client needs.
  • Collects data, maintains records and prepares progress notes and reports in accordance with state and local requirements.
  • Advocates for clients and assists clients and their families to establish and maintain a community support system.
  • Maintains current knowledge of cultural factors, health issues and community resources and services which affect clients.
  • May perform oral HIV antibody testing, obtain blood and urine specimens, and/or conduct various screening procedures.


Knowledge of:

  • Cultural, social, health and mental health issues affecting the client population.
  • Basic principles of training and instruction.
  • Techniques for dealing with clients with multiple problems.
  • Community resources and service provider agencies.
  • Basic interviewing techniques and methods.
  • Principles and methods of housekeeping, household safety, household maintenance, money management, nutrition, meal planning and shopping.
  • Knowledge of ethnic and/or socio-economic factors of the community.
  • Applying a variety of methods to solve client problems.
  • Principles and methods of parenting and child development including alternative discipline methods.

Skill in:

  • Conducting interviews and assessments with people from diverse socio-economic backgrounds.
  • Responding to client situations and taking effective action.
  • Maintaining accurate case records, files and reports.
  • Utilizing community resources effectively to assist clients.
  • Responding sensitively to the needs of people from a variety of socio-economic and cultural backgrounds.
  • Researching problems, finding and applying alternative solutions.
  • Exercising sound independent judgment within established guidelines.
  • Establishing and maintaining effective working relationships with those contacted in the course of the work.

Other Requirements:

Must possess a valid California driver's license. Must have a vehicle, with current insurance coverage, available to transport clients. Designated positions may be required to obtain certification as a phlebotomist.

Desirable Education and Experience:

A typical way to obtain the knowledge and skills outlined above is:

Community Health Outreach Worker I: Some college level coursework in community health, nursing, child development or a related field and one year experience providing direct health education, outreach, early childhood education or case management services to client groups typically served by human services agencies.

Community Health Outreach Worker II: In addition to the above, two years of experience at a level equivalent to the County's class of Community Health Outreach Worker I.