Adult Services Business Specialist

County of Santa Barbara
Full Time 24 per week CA 234 Camino del Remedio, Santa Barbara, CA 93110, United States Apply before 5/20/2024 4:59
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Overview

SALARY: Level I: $6,367.63 - $7,645.82 MonthlyLevel II: $7,302.31- $8,785.38 Monthly 
The County of Santa Barbara Department of Social Services is accepting applications to fill one current Business Specialist vacancy in for the Adult Services Division located in Santa Maria
We are also accepting applications for future vacancies for Adult Services (Adult Protective/In Home Support) Business Specialists in Lompoc, Santa Barbara and Santa Maria offices.

ADULT SERVICES DIVISION: 
The Santa Barbara County Department of Social Services Adult Services Division helps elders and dependent adults remain safely in their homes through our three Adult Services programs:  For more information, visit  

THE POSITION:  The County of Santa Barbara Social Services Department's Adult Services Branch has an exciting opportunity available for a Business Specialist. In this position you will have the opportunity to support the Adult Services Programs through the delivery of exceptional customer service, with a focus on providing guidance to staff in the proper and efficient application of business processes, local, state, and/or federal program regulations, and innovations and efficiencies in service delivery.

The Department Business Specialist job classification is a professional-level, flexibly-staffed classification series: 
  • Department Business Specialist I is the entry-level and may lead but would not typically supervise staff. 
  • Department Business Specialist II is the journey level and may be assigned supervisory responsibilities over other professional staff. Incumbents are expected to be knowledgeable in department business processes and at least one of the following: critical program regulations; governmental fiscal record keeping – including budget, contract, and grant preparation and monitoring; or automated systems.
PLEASE NOTE:   The candidate may be appointed to the DBS I or DBS II level, depending on the candidate’s qualifications.

The IDEAL CANDIDATE will possess:
  • Strong background in Adult Services Programs, as well as knowledge of California Department of Social Services regulations governing them.
  • Knowledge of California Department of Social Services regulations, W&I Code, Penal Code, and Adult Welfare policies and practices
  • Strong Background in CMIPS II and Leaps applications, including troubleshooting and user support.
  • Strong background in analysis and report writing for a wide variety of audiences
  • Ability to develop and conduct professional presentations appropriate for a wide variety of audiences
  • Ability to work with staff on process improvement and problem solving
  • Ability to multi-task and work under tight deadlines.
  • Results-oriented approach in identifying and implementing improvements/innovations necessary for successful service delivery.
  • Excellent verbal and written communication skills
  • Proficiency in MS Excel, Word, and PowerPoint
  • Knowledge of Social Work best practices

Examples of Duties

  1. Researches and analyzes rules, regulations, legislation, and procedures to determine their impact on departmental processes, reporting, and fiscal requirements; develops and recommends policies and procedures; and identifies and validates business process requirements, critical success factors, and fiscal, technological, and environmental constraints and assumptions.  
  2. Develops written procedures to implement adopted policy or to clarify and describe standard practices; coordinates the development or revision of policies and procedures to support new processes and systems, reduce costs, enhance revenue, and maximize service levels; evaluates organizational impact of changes; prepares response strategies; designs and improves forms; and coordinates publication and dissemination of such material. 
  3. Serves as liaison with clients and representatives of private businesses, state and/or federal agencies, and other County departments to coordinate special projects and to provide specified administrative services such as budget reports generated from automated financial systems or contracts for services based on an analysis of program needs and available funding; represents the department in the development of, or change in, programs and regulations; and gathers information for use in assigned studies or management decisions.  
  4. Participates in meetings and presents data to assist managers in making operational and administrative decisions. 
  5. Acts as program expert in answering staff questions, liaison with auditors on programmatic matters, and may conduct quality assurance reviews on cases.
  6. Serves as a liaison with, contractors, and /or service providers and may conduct activities including but not limited to outreach, recruitment, retention, training, and oversight.
  7. May lead or supervise staff.

Employment Standards

  1. Possession of a bachelor’s degree in business administration, sociology, psychology, counseling, child development, geriatrics, social work, public administration, economics, political science, behavioral or health sciences, or closely-related field; OR,
  2. Possession of an associate’s degree in business administration sociology, psychology, counseling, child development, geriatrics, social work, public administration, economics, political science, behavioral or health sciences, or closely-related field AND two years of experience that would demonstrate basic knowledge of: (a) fiscal management, budgeting, grant preparation and monitoring, and contract management; (b) automated systems; (c)  Adult Services management systems; i.e., LEAPS; OR,
  3.  Four years of experience that would demonstrate basic knowledge of: (a) fiscal management, budgeting, grant preparation and monitoring, and contract management; (b) automated systems; (c) Adult Services management systems; i.e., LEAPS; OR,
  4.  A combination of training, education, and/or experience that is equivalent to one of the employment standards listed above and that provides the required competencies.
 
Note:  Applicants who are currently in their final quarter or semester of study leading to the required degree are encouraged to apply.  Such applicants may compete in the examination process but may not be considered for appointment until they have attained the required degree.
 
For the required competencies requirements and the full classification specification, click 
 
Additional Information:
  • Independent travel throughout the county and state will be required.  
  • Possession of a valid Class C Driver’s License will be required at the time of appointment.
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