Administrative Manager , Isd

County of Los Angeles
Full Time $147,753 - $229,786 Per year LA Citywide Services, New Orleans, LA 70114, United States





Applications will be accepted from February 23, 2024, at 7:00 a.m. Pacific Time (PT). 

This examination will remain open until the needs of the service are met and is subject to closure without prior notice. 

This announcement is being reposted to update the Desirable Qualifications and Supplemental Questionnaire. Persons who have already applied do not need to submit new applications.



The LA County Board of Supervisors recently, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. 
Internal Services Department is seeking a qualified candidate to fill an emergency Administrative Manager 13, ISD vacancy related to the homelessness crisis. 
Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. 
Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Administrative Manager 13, ISD.
The Opportunity

The Division Manager of Source-To-Pay Transformation is responsible for leading, driving, and implementing a new enterprise e-procurement system for Los Angeles County. The individual will work closely with executives and key stakeholders across County departments to optimize the Source-To-Pay process and drive efficiency, effectiveness, and deliver large-scale transformation programs in a high matrixed organization consisting of over 40 County Departments with a combined annual spend of over $10B. The role requires a strategic ‘systems’ mindset, strong leadership skills, and the ability to deliver results through change management, process improvement and analytics. This involves setting end-to-end policies, managing budgets and schedules, and overall leadership and management of Source-To-Pay processes.

Essential Job Functions

  • Leads the e-Procurement Division and manages the workload and assignments of staff which includes managers, functional analysts, information technology specialists, application developers and technicians, and Contractor personnel for the Source-To-Pay (S2P) transformation and implementation and ongoing implementation support.  
  • Leads the implementation for the Source-To-Pay (S2P) transformation and system for 40+ County departments.  Emphasize adoption of the system and procedures and gaining efficiency improvement through task elimination, simplification, standardization, and digitization.  Focus on customer engagement and the effectiveness for key activities including planning and leading change management, training, and both functional and technical help desk support.
  • Serve as single threaded owner accountable for the Source-To-Pay transformation and implementation. 
  • Lead multiple work streams of procurement transformation (i.e., purchasing, contracts, payables, etc.) to ensure consistency across; vision and strategy; policy, legal, practices and process; technology; and organization. 
  • Responsible for identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support models and procedures. 
  • Focus on efficiency, equity, standardization, automation, and customer service; drives continuous enhancements to increase adoption, compliance, throughput, and improved cycle times and document all Procurement processes including process flows, contract templates, business process documentation, work instructions, end-user training. 
  • Design service delivery models and performance frameworks, ensuring responsiveness and working with stakeholders to align and meet on business requirements ensuring positive customer experiences through service excellence and quality service. 
  • Strengthen compliance and governance structure around various procurement related processes. 
  • Develop and implement operating plans, data reporting structure, and appropriate KPIs to measure functional effectiveness. 
  • Implement monitoring mechanisms to ensure equity, quality and cycle times are continuously met and exceed business requirements. 
  • Focus on customer engagement and the effectiveness of key activities including planning and leading change management, training, and both functional and technical help desk support. 
  • Manage ongoing operational functions related to procurement technology and programs, and ensure existing systems are maintained, up to date, monitored, secure and operating efficiently.   
  • Provide final review and approval for the Source-To-Pay system project contractor deliverables. 
  • Foster a collaborative and engaging work environment focused on continuous improvement, innovation, and a customer-centric approach. 
  • Advise County executive management concerning the current and future direction of technological developments related to Procurement.


Minimum Requirements
Option 1:
Three years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions.

Option 2:
A Bachelor’s degree* from an accredited college or university in Business Administration, Public Administration, or a closely related field -AND- two years of experience managing an organization of multiple units including directing the budget, personnel, fiscal, program management, and other administrative functions.
You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Expectations
Physical Class II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. 
Special Requirement Information
*In order to receive credit for the required degree, you must include a legible copy of the official transcripts and/or diploma at the time of filing or within seven (7) business days from the date of application filing.  Please submit documentation to and indicate your name, exam name, and the exam number (W1082R-EA).
Closely related fields include the following, but not limited to: Economics, Supply Chain Management, Business, Management, Accounting, Marketing, Finance.

All documents should clearly indicate the degree in English language and the date when the degree was conferred or awarded. 

Accredited colleges and universities include all colleges and universities that meet the accreditation guidelines indicated on the bulletin. 
For applicants with international transcript(s),a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within seven (7) business days. The report must confirm the U.S. course/degree equivalency. 

  • At least five (5) years of experience in Procurement Operations, including broad-based experience in procure-to-pay processes, core procurement methodologies, and Enterprise Resource Planning (ERP) systems.
  • Experience leading the strategy and implementation of a Source-To-Pay ERP system across a high matrix organization with annual spend over $250M.

Additional Information

Our Assessment Process: 
Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

How to Apply:
Applications must be filed online only. We must receive your application before 5:30 p.m. (PT), on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using the website .

Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on , you can verify at any time by logging in and following the prompts.  This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.Note: All notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add ,, and to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.

Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into and viewing your profile inbox, which saves a copy of all emailed notices.

Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified.

Computer and Internet Access at Public Libraries:
For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.  

Fair Chance Initiative: 
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
Have questions about anything listed above?

Contact us:
Exam Number: 


Department Contact Name: Bianca Garcia

Department Contact Phone: 
(323) 443-8832
Department Contact Email:
California Relay Services Phone:
 (800) 735-2922
ADA Coordinator Phone: 
(323) 267-2432
Teletype Phone: 
(800) 899-4099 [Alternate Teletype Phone: (800) 897-0077]