Administrative Assistant

Commonwealth of Pennsylvania
Full Time, Permanent $44,010 - $66,348 Per year PA Public Utility Commission, Chester Heights, PA 19017, United States Apply before 5/14/2024 11:59


Are you looking for a fast-paced work environment with a diverse set of responsibilities?  The Bureau of Consumer Services has an exciting opportunity for you!  We are seeking a detail-oriented Administrative Assistant 1 with excellent organizational, communication, and critical thinking skills who enjoys working with others to find solutions.  Take the next step in your professional career and apply to our team today!


As an Administrative Assistant 1 with the Bureau of Consumer Services, you will be working directly with the managers and supervisors of the Customer Assistance and Complaints Division on a wide range of assignments. You will prepare routine reports, analyze processes, assist with on-boarding new staff, coordinate training, process incoming correspondence, and much more. This position will report directly to the Customer Assistance and Complaints Division Chiefs.

Work Schedule and Additional Information:

  • Full-time employment.
  • Work hours are 8:00 am to 4:30 pm, Monday - Friday, with 60-minute lunch.
  • Telework: Part-time work from home (telework) may be a potential feature of this position. The successful candidate is required to report to the headquarters worksite daily, unless the employee meets eligibility requirements and telework has been approved. Management may discontinue any telework arrangement at any time, for any reason.  In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.  If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg, Pennsylvania.
    • To be eligible to participate in telework, the employee's alternate (telework) worksite must meet the following requirements:      
      • Within a reasonable travel distance of Harrisburg; and
      • Within the Commonwealth of Pennsylvania.
      • Please direct all questions regarding reasonable distance and the type of available telework to the PUC Human Resource Office at or 717.787.8714.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.